SAP Master Data Support Analyst

Duration: FTELocation: MN-Saint Paul, 100% RemoteOverview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew business analysis associates help determine business and technology needs, design solutions, improve processes, and represent stakeholders in project efforts.ResponsibilitiesSAP Master Data ManagementCreate and update Raw Material (ROH) records within SAPSupport material setup activities related to rebranding initiativesReview material requests for completeness and accuracyEnsure data is entered and maintained in accordance with established business rules and governance standardsAssist with mass updates, data cleanup, and data validation activitiesRequest and Ticket ManagementReceive, prioritize, and process incoming master data requestsTrack requests through completion and provide timely updates to stakeholdersFollow up with requestors to obtain missing information and resolve issuesPartner with cross-functional teams to drive tickets to closureEscalate issues when necessary to prevent delays to business operationsProcess Documentation and Continuous ImprovementMaintain and improve existing documentation as processes evolveIdentify opportunities to streamline master data workflows and improve efficiencySupport knowledge transfer and training activities for internal stakeholdersMetrics and ReportingTrack operational metrics including request volume, backlog, turnaround time, and completion ratesDevelop reports and dashboards to monitor team performance and workload trendsIdentify recurring issues and recommend process improvements based on data analysisQualificationsExperience working with SAP, ERP systems, master data, data management, or similar business processesStrong attention to detail and commitment to data accuracyExcellent organizational and follow-up skillsAbility to manage multiple requests simultaneouslyStrong written and verbal communication skillsExperience creating or maintaining process documentationTake ownership of requests from intake through completionDemonstrate strong customer service and stakeholder management skillsComfortable working with limited documentation and helping define new processesMaintain a high level of accuracy when entering and validating dataProactively identify opportunities to improve processes and reduce reworkEffectively balance transactional work with documentation and continuous improvement effortsPreferred QualificationsExperience working with SAP S4 HANA Material Master dataExperience supporting product lifecycle management, or supply chain operationsExperience with ticket management systemsAdvanced Microsoft Excel skillsExperience creating metrics reports or dashboardsExperience working in a regulated manufacturing environmentThe salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.Americans With Disabilities Act (ADA)Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.