Business System Analyst

Position : Business System AnalystDuration: 12+ months contract with possible extensionLocation: Denver, CO 80205The Business Analyst will support, a strategic initiative focused on advancing ServiceNow AI, automation, and digital workflow capabilities. This role will work closely with business stakeholders, ServiceNow platform teams, architects, developers, governance teams, and project leadership to gather requirements, document processes, define use cases, and drive successful project delivery.The ideal candidate possesses strong business analysis skills, experience supporting enterprise technology implementations, and the ability to translate business needs into actionable requirements and user stories.Key ResponsibilitiesLead requirements gathering workshops and stakeholder interviews.Document business requirements, process flows, use cases, functional specifications, and user stories.Analyze current-state and future-state business processes.Partner with ServiceNow developers, architects, and governance teams to ensure requirements are clearly understood.Facilitate backlog grooming, prioritization, and sprint planning activities.Support implementation of AI, automation, and workflow solutions within the ServiceNow platform.Coordinate User Acceptance Testing (UAT) activities and business validation.Track project risks, dependencies, issues, and action items.Support change management, adoption, and communication activities.Maintain project documentation and knowledge transfer artifacts.Required Qualifications5+ years of Business Analyst experience supporting enterprise technology initiatives.Strong experience with Agile and Scrum methodologies.Expertise in business process analysis and requirements management.Experience writing user stories and acceptance criteria.Excellent communication, facilitation, and stakeholder management skills.Strong analytical and problem-solving abilities.Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.Equal Employment Opportunity Statement:Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law