Assistant Manager
Job Summary:
The Assistant Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location.
Supervisory Responsibilities:
Trains staff for the retail location.
Organizes and oversees the schedules and work of staff.
Handles discipline of employees as needed and in accordance with company policy.
Duties/Responsibilities:
Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
Maintains and motivates a positive sales team through communication, incentives, and evaluations.
Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
Plans, organizes, and coordinates sales, marketing, and budgeting.
Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.
Ensures inventory data is correct by performing spot inventory counts and checks.
Collaborates with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
Uses company software to research, analyze, and track purchases.
Ensures that the store always looks clean and inviting.
Places and rotates merchandise to attract positive attention from customers.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Organized with attention to detail.
Works well under pressure and deadlines; ability to multitask.
Strong leadership and management skills with ability to motivate staff.
Excellent customer service abilities.
Ability to develop and maintain budgets.
Thorough understanding of company policies and practices.
Education and Experience:
Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
At least two years of retail experience highly preferred.
Successful completion of company’s management training program.
Physical Requirements:
Prolonged periods at a desk and working on a computer.
Must be able to lift up to 50 pounds at times.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Shift:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Supervising Experience: 1 year (Preferred)
Customer Service: 2 years (Preferred)
Work Location: In person