Defined Contribution Client Manager

Job Description: Oversee daily operational performance for assigned clients and operations teamsCollaborate with support areas like customer care and technology, serving as the main client contactSupport the Senior Client Manager/Client Leader in delivering high-quality solutions and utilizes effective client communication skillsUtilize knowledge of Defined Contribution to interpret complex client requirementsAddress questions related to unique situations, participant inquiries, client escalations and requirementsManage the operations of a client team through developing talent and delegating workCommunicate regularly with clients on all aspects of daily operationsDrive stable and consistent delivery from internal and external partnersUse data to influence standardization and process innovationManage defined contribution plans and understand their effect on clients and participantsCollaborate with the Oversight & Excellence team to reduce total cost by lowering demand and improving efficiencyRequirements: 3+ years in Defined ContributionBe knowledgeable of Defined Contribution recordkeeping systemsBe an effective communicator and use influencing skills on domain and technical matters, internally and externally with vendorsHave proven analytical abilities and attention to detail when working with complex dataBe solutions oriented and have ability to report data to stakeholdersHave management and organizational skills with ability to adapt to changeExperience coaching and leveraging work through othersBenefits: health, dental and vision coverages starting Day Onewellbeing programsretirement plans with contribution matchinggenerous time offparental leavecontinuing educationcareer growth opportunities