Branch Support Specialist

Part Time Branch Support Specialist About Dort Financial Credit Union At Dort Financial Credit Union, we’re committed to enriching the lives of our members, employees, and the communities we serve. We’re passionate about leading our industry through exceptional service, an empowered and diverse team, and meaningful community involvement. Our culture is rooted in our core values: Empowerment, Accountability, Transparency, Collaboration, and Volunteerism. We offer a welcoming, growth-focused environment with opportunities for advancement and ongoing professional development. Why You’ll Love Working Part‑Time With Us Even in a part‑time role, you’ll receive awesome benefit offerings right from day one, including: LegalShield Pet Benefits Employee Assistance Program Telemedicine 401(k) with matching and safe harbor Referral bonus program Paid time off, including holidays What You’ll Do This part-time role offers the opportunity to assist members with a wide range of Credit Union services. You will: Manage lobby traffic and guide members as they arrive Explain Credit Union products and services Assist new and existing members with account services, loans, and teller transactions Resolve member concerns and reconcile accounts Educate members on how to manage their money effectively Identify opportunities to refer products and services that support financial well-being Build strong, positive relationships with members through excellent communication This position is ideal for someone who is positive, outgoing, and enjoys helping people.What You Need High School Diploma or GED (required) At least one year of credit union, banking, or customer-facing financial or administration experience Strong communication skills Working knowledge of Microsoft Office or similar software Must be bondable Ready to Join Us? If you’re excited about helping others, growing your skills, and being part of a mission-driven organization, we’d love to hear from you. Apply today! *Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*