Supervisor, Transportation Operations

Primary ResponsibilitySupervise the day-to-day transportation services activities of an assigned site(s).What You'll DoSupervise the day-to-day transportation operations.Supervise the work of the driver team.Contact carriers to resolve performance or billing issues.Contact warehouses to resolve delivery or billing problems.Assist the Transportation Operations Manager in the development of formalized business rules, daily shipping matrixes, and carrier service reviews.Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of workflow.Assist in resolving customer-related problems with regard to orders, service, and delivery.Gathers and analyzes information to prepare reports.Provide support for transportation associates.Other duties as requested.What Experience and Education You Need* Bachelor's/Associates degree and 2-4 years of transportation and dispatch experience; or equivalent combination of education and experience.* Minimum 1 year of proven supervisory experience requiredWhat Could Set You ApartKnowledge of DOT laws and HOS regulationsELD experience is a plusOn-call/after hours when neededGeneral knowledge of geographical areas and running lanesExcellent management skills and possess the ability to coordinate multiple tasks in deadline driven, fast paced environment.Possess a passion for customer service and lead the team by example.Strong ability to lead and manage others; strong motivator and team player approach.Excellent communication skills, both written and verbal.Strong problem-solving skills.Proficient computer skills (Microsoft Office and working knowledge of transportation/dispatch tools required)Strong ability to form and foster business relationships. Demonstrate a partnership approach in working with the facilities, carriers, and our customers.Physical RequirementsThe physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the jobRequires the ability to sit for long periods of time, with frequent interruptionsRequires several hours per day of sitting, getting up and down from chairs, and reaching, or bendingRequires manual dexterity with normal hand and finger movements for typical office workTalking, hearing, and seeing are important elements of completing assigned tasksMay require travel by automobile and airplaneMay require visiting facility operations in temperatures at or below freezingMay carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 poundsRequires the use of various electronic toolsOccasionally works evenings or weekends in order to complete objectives or to attend meetingsRequires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremesRequires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive managementThe Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $66,000 to $73,000 annually. Rate may vary based on work location.Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.EOE/AA M/F/D/V.