Business Analyst – Patient Support Services (PSS) (Raleigh)

Business Analyst – Patient Support Services (PSS)Experience: 7+ years (including 3+ years in Patient Support Services domain)Location: US-East Coast based (preferred Morrisville, Raleigh, NC)Role OverviewWe are seeking a highly motivated and independent Business Analyst to lead the discovery and documentation of a complex Patient Support Services platform.________________________________________Required Skills & Experience• 7+ years of experience as a Business Analyst in complex enterprise systems• Minimum 3+ years of experience in Patient Support Services (PSS) / Life Sciences domain• Strong experience in requirements documentation frameworks (EARS preferred)• Proven ability to work independently, drive stakeholder engagement, and manage ambiguity• Strong analytical thinking and process mapping skills• Excellent communication and documentation capabilities