Staffing Manager

Staffing Manager — King Branch OfficeLocation: King, NCRole OverviewWe are seeking a high-caliber Staffing Manager to lead a mission-critical branch in King,NC. This role is responsible for a high-value BPO model that represents a significant shareof our portfolio. You will navigate a complex, nuanced environment, overseeing the end-to-endrecruitment lifecycle for a single, unique client while developing the branch’s internalinfrastructure and personnel. This is a \"builder\" role requiring a blend of tactical executionand executive-level stakeholder management.Key Accountabilities• Client Relationship Management: Act as the primary strategic partner between therecruitment function and our BPO client, navigating communications withinternal/external stakeholders, onsite BPO teams, and executive leadership.• Operational Scaling: Lead the branch through a rapid growth phase, effectivelydoubling the team size while maintaining rigorous service standards.• Service Excellence: Own the Order Fulfillment, Retention, Candidate Quality, andGeneral Servicing.• Stakeholder Navigation: Maintain seamless communication with partners acrossthe company footprint, ensuring the BPO model integrates effectively withorganizational goals.• Innovative Sourcing: Develop and implement innovative recruiting strategies—moving beyond job boards to create sustainable, non-traditional candidatepipelines.Core Competencies• Strategic Agility: Ability to pivot between high-level strategy and day-to-dayoperational \"firefighting.\"• Advanced Communication: Polished, professional, and empatheticcommunication style suitable for both C-suite interactions and candidate coaching.• Community Presence: A commitment to getting the branch \"out of the office\" andactive within the local community to build brand equity.BenefitsMedical, Dental, vision & 401k