Project Manager, Creative Operations

Project ManagerWe are seeking a highly organized and proactive Project Manager with 57 years of experience to support Creative Operations within a fast-paced e-commerce environment. This role is responsible for driving the end-to-end execution of creative projects across digital channels, ensuring work is delivered on time, on brand, and aligned with business priorities.The ideal candidate thrives at the intersection of creativity and process, bringing structure to ambiguity, optimizing workflows, and enabling cross-functional teams to do their best work.Core ResponsibilitiesProject Management & ExecutionOwn and manage the lifecycle of creative projects across e-commerce, including product launches, on-site updates, campaigns, and evergreen content.Build and maintain detailed project plans, timelines, and trackers to ensure visibility and accountability.Lead project kickoffs, align stakeholders on scope and deliverables, and ensure clear communication throughout execution.Proactively identify risks, bottlenecks, and dependencies, and implement solutions to keep projects on track.Creative Operations & Workflow OptimizationPartner with Creative, Merchandising, Web Merchandising, Marketing, Production and Art Direction teams to streamline processes and improve efficiency.Manage intake processes, ensuring briefs are complete, prioritized, and aligned with business goalsContinuously refine workflows, tools, and systems to scale creative output without compromising qualitySupport resource planning across creative teams, balancing workload and timelinesE-commerce FocusOversee execution of on-site creative updates including homepage, landing pages, PDP content, and seasonal launchesEnsure alignment between product calendars, marketing campaigns, and creative deliverablesCollaborate with performance and analytics teams to incorporate learnings into future creative planningMaintain a strong understanding of e-commerce timelines, dependencies, and conversion-driven prioritiesCross-Functional CollaborationAct as the central point of contact between creative and cross-functional partnersFacilitate effective communication across teams, ensuring alignment on priorities and expectationsSupport leadership with status updates, reporting, and project visibilityMinimum Qualifications57 years of project management experience, preferably in creative operations, e-commerce, or a related fieldProven experience managing multiple complex projects in a fast-paced, deadline-driven environmentStrong understanding of creative production processes (photo shoots, design, digital content)Knowledge/Skills/AbilitiesExperience in fashion, retail, or lifestyle brandsComfort working with data and performance metrics to inform decision-makingExperience with project management toolsExperience with content management toolsExperience working with e-commerce platforms and digital content workflowsExceptional organizational, communication, and problem-solving skillsAbility to balance attention to detail with a big-picture, strategic mindsetProficiency in project management tools (e.g., Asana, Monday, Airtable, Jira)CompensationCompensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $ 80,000-$110,000 ; classified as full-time exempt and not eligible for overtime. At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work-life balance. This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, day care coverage, a generous employee discount, and other great perks.Core ValuesTeamwork Makes the Dream WorkFind the FunStay AuthenticRespectEntrepreneurial SpiritStart Strong & Finish StrongHave CourageContinuous ImprovementTuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.