Beer Educator

Beer EducatorBorn in a humble shed on the back-forty of the family vineyard, Firestone Walker is a California beer company like no other founded by two brothers-in-law who simply wanted to make the perfect beer. Now a regional craft brewery, our singular purpose remains to craft the world's best beers. Passionately in pursuit of the perfect beer and never satisfied.Responsibilities of the position include, but are not limited to:Create a fun, high-energy environment where patrons can learn about FWBC, our beers and general beer productionProvide an engaging and inviting environment for guests to learn and tasteUnderstand basic draft use and maintenance, as well as proper beer service standardsAssist with tour scheduling and communications, and provide tours of the brewery showcasing our history and brewing process to guestsBecome an informed resource for our guests on all core products and answer questions on new beers as releasedGreet each customer as they enter the Visitor's CenterComplete daily and weekly cleaning tasks efficientlyUse of Micros POS for all sales transactions or any future POS SystemsProcess orders and guest paymentsReconcile the cash/credit drawer at the end of the dayComplete opening and closing tasks efficientlyStock and replenish items including but not limited to beer, glassware, and merchComfortable moving and tapping kegs as neededOther duties as assignedRequired Qualifications:High School diploma or equivalent and prior customer service experience or experience pouring alcohol in a tasting room settingMust be able to obtain California Responsible Beverage Service certificate during on boardingAbility to effectively communicate verbally and in writingA friendly and outgoing disposition with a thirst for knowledge and desire to learn about beer and educate consumersComfortable speaking in front of people and large groups for toursMust be able to lift 40lbs regularly and be able to maneuver kegs with assistanceMust be able to multitask, work in high energy environment and maintain order during busy daysMust be available to work weekends and holidaysAbility to operate and use a PC computer, familiar with a point-of-sale systemAbility to pass Beer Server Certified test by CiceroneMust be at least 21 years oldWhat Firestone Walker Offers:Employee discount of 50% off food, beer, and merchandisePeriodic beer giveaways for employees 21+Flexible Savings Account (FSA)Paid Sick Leave401(k) retirement plan including company paid profit sharing & 4% safe-harbor matchingEmployee Assistance Program (EAP)