Welcome Advisor

Job DescriptionCTR Group is seeking INBOUND SALES / WELCOME ADVISORS - SENIOR LIVING. Immediate openings and urgently hiring! Fully Remote Positions available to candidates ANYWHERE within the Eastern Time Zone, and on the East Coast of the US.SALARY:Base Salary: $45,760 ($22.00 an hour) and Excellent BenefitsOn Target Earnings: $74,000 ($28,024 variable bonus (Uncapped)Benefits:401(k) plus matchDental InsuranceHealth InsuranceVision InsurancePaid Time OffSUMMARY:The positions are 100% at home (EXCEPT for two-week training where the Welcome Advisors will need to visit communities within their geographic area).The Welcome Advisors will be 1st POC for families calling in for senior living. Gathering information such as location, budget, specific senior living needs, and scheduling appointment to senior living community. Not following up beyond setting appointment.What you will doWork in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company missionTake inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherenceConduct in-depth initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needsAct as the liaison between families and senior housing communities or care providersWhat will make you successful:Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.QualificationsTwo or more years of experience in inside sales/inbound call centerHistory of exceeding sales targetsConsultative Sales Experience (Customer Service or Order Taking experience does not qualify!)Must be QUOTA driven and have recent quota experience.Senior Living experience is a plus.Strong communication skillsAbility to multitask; simultaneously talk on the phone and take notes on the computerStrong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM systemSuccessfully complete new hire training programScheduleYou will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.CTR Group has been a leader in its industry for over 35 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.