Round-the-Clock Help Desk Engineer | TS/SCI

A leading technology firm in New York is seeking a dedicated Help Desk Engineer to provide Tier I and II support. The ideal candidate will work in a fast-paced environment, ensuring timely resolution of help desk tickets while adhering to SLA guidelines. Key qualifications include experience with ITIL processes, a high school diploma, and a TS/SCI clearance. This role requires flexibility, including evening and weekend hours, while actively contributing to maintaining operational excellence. #J-18808-Ljbffr