Program Director - Temporary Worker
Hourly, Non-Exempt on Dentsu Payroll, W2
Remote or Hybrid depending on location
Work in EST time zone with some flexibility
Must be US based
Position Overview
We are seeking an experienced Temporary Program Director to lead transformational marketing initiatives for our premier client portfolio while driving excellence across our program management practice. This senior leadership position requires a strategic and operationally sophisticated professional who can oversee one or more high‑stakes programs, develop organizational capabilities, and serve as a trusted advisor to client executives. The ideal candidate brings deep marketing expertise, proven team leadership, and the ability to deliver exceptional results in fast‑paced, complex agency environments serving both domestic and international markets.
Key Responsibilities
Program Portfolio Leadership
Direct a portfolio of enterprise‑level marketing programs for 1 or more Fortune 500 clients
Define program vision, objectives, and success criteria in collaboration with client executives and agency leadership
Establish comprehensive program roadmaps that integrate multiple workstreams across digital transformation, customer experience, data analytics, and technology implementations
Ensure programs align with client business strategies and deliver measurable ROI and business impact
Lead program steering committees with senior client stakeholders, facilitating strategic decision‑making and governance
Manage program interdependencies, risks, and resource conflicts across the portfolio
Delivery Excellence & Governance
Partner closely with Creative, Strategy, Data & Analytics, Technology, and CRM leadership to ensure integrated program delivery
Oversee end‑to‑end program execution ensuring deliverables meet quality standards, timelines, and budget parameters
Implement robust governance structures including escalation protocols, change management processes, and risk mitigation strategies
Monitor program health through comprehensive dashboards tracking scope, schedule, budget, quality, and client satisfaction metrics
Conduct regular program health assessments and implement corrective actions to address challenges
Ensure compliance with agency standards, client requirements, and regulatory obligations across all markets
Lead crisis management and issue resolution for high‑impact program challenges
Facilitate post‑program retrospectives capturing lessons learned and best practices
Financial & Resource Management
Manage program budgets ensuring profitability targets are achieved
Oversee resource planning and allocation across programs, optimizing utilization and capability deployment
Identify opportunities to improve operational efficiency and program profitability
Operational & Process Excellence
Drive continuous improvement initiatives that enhance delivery quality, team productivity, and client satisfaction
Establish and refine program management methodologies, tools, and templates aligned with industry best practices
Implement and optimize technology platforms supporting program planning, execution, and reporting
Create standardized frameworks for risk management, change control, and quality assurance
Education & Experience
Bachelor’s degree in Marketing, Business Administration, Communications, or related field required
12‑15 years of progressive program/project management experience in marketing advertising, consulting, or digital agencies is a must
4‑6 years of people management experience
Proven track record managing complex programs valued at $5M‑$15M+ individually
Extensive experience with enterprise‑level clients and multi‑year strategic initiatives
Deep understanding of both US and international market dynamics and client expectations
History of delivering programs that drive significant business outcomes and client satisfaction
Leadership Competencies
Exceptional leadership presence and influencing skills, comfortable engaging with senior executives
Outstanding communication skills across written, verbal, and presentation formats
Experience leading through ambiguity and complexity in matrixed organizations
Demonstrated emotional intelligence and ability to navigate challenging stakeholder situations
Technical Expertise
Expert-level knowledge of program management methodologies including Waterfall, Agile, Scrum, and hybrid approaches
Advanced proficiency with program management platforms (Monday.com, Workfront, Asana, Jira, Smartsheet, or similar)
Comprehensive knowledge of integrated marketing channels: digital, social, mobile, and email
Additional Qualifications
Agile/Scrum certifications (CSM, SAFe, etc.) in addition to leading teams in Agile methodology
Extensive experience at recognized marketing agencies or top‑tier consulting firms. (12‑15 years of progressive program/project management experience in marketing advertising, consulting, or digital agencies is a must)
Background in management consulting or digital transformation
The hourly pay range for this position is $73.32 - $118.67.
The hourly pay rate for the successful candidate is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Temporary employees are eligible for paid holidays in accordance with dentsu policy, as well as safe and sick time. This position is not eligible for any other benefits or other compensation.
Location: USA - Remote - Maryland
Brand: Merkle
Time Type: Full time
Contract Type: Temporary
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth, or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
#J-18808-Ljbffr