Director of Community Resources & Housing
Under the supervision of the Executive Director, and in concert with HRDC’s Policies and Procedures and program guidelines, administers a range of programs very diverse in nature under the Department of Housing and Community Resources. Effectively manages the Department by (1) establishing and maintaining an administrative and program structure that promotes effective communication, positive employee morale, efficient operations, and tight fiscal control, (2) developing program objectives with staff delegating responsibility to ensure maximum effectiveness of staff, and (4) creating a positive, supportive environment for clients and staff. Ensures timely submission of accurate program and fiscal documents and reports; fosters positive community relations; maintains a positive professional attitude at all times, and adheres to the policy of confidentiality governing areas of personnel, budget formulation, contract negotiations, and client information.
QUALIFICATIONS: (Education / Experience)
Bachelor's Degree from an accredited college or university and at least three (3) years of experience paralleling the major duties of this position preferred.
Working knowledge of federal, state, and local government programs serving low-income populations preferred
Experience in developing programs for low-income individuals utilizing Federal and State resources strongly desired.
General knowledge of construction practices, processes, and techniques to determine housing needs desirable.
Must be computer literate and have the ability to use Microsoft Office and/or other software applications within agency prescribed time period.
Ability to exercise independent judgment, evaluate complex issues/problems, identify solutions, and develop an appropriate course of action.
Ability to effectively handle multiple complex tasks in a highly pressured and constantly changing environment.
Possess excellent organizational and time management skills. Exhibit excellent oral and written communication skills.
Must have access to transportation on a daily basis to travel independently.
SKILLS AND ABILITIES:
1. Recruits, orients, and hires personnel, interns, and volunteers.
2. Sets specific job objectives; ensure that employees know what is expected and the standards by which they will be appraised.
3. Establishes and maintains effective two-way communication to understand the needs and concerns of employees.
4. Conducts regular staff meetings to convey information, make assignments, and monitor activity.
5. Conducts performance evaluations of staff.
6. Handles all discipline problems and grievances to the appropriate level as described in Personnel Policies and Procedures.
7. Identifies staff (including interns and volunteers) training needs and secures training to meet those needs within funding limitations.
8. Effectively manages employees’ use of various types of leave.
9. Ensures the effective implementation of Agency pay and travel policies.
10. Assumes ultimate departmental responsibility for program planning and development of grant and refunding applications to include program goals and objectives.
11. Ensures the qualitative and quantitative achievement of program goals and objectives.
12. Responsible for the departmental budget process including planning, preparation, monitoring, and modifying budgets.
13. Ensures maximum utilization of community resources.
14. Serves as the liaison between HRDC and all external institutions that interface with programs administered within the department.
15. Attends meetings, seminars, and training as required.
16. Accurately prepares and submits all required reports in a timely manner.
17. Ensures all facilities and equipment are properly maintained and licensed to create a clean and safe environment for clients and staff.
18. Ensures full and complete implementation of agency policies and procedures pertaining to client abuse/neglect, client records, and client complaints.
19. Establishes procedures to ensure client participation in program planning, implementation, and evaluation.
20. Plans, develops and implements programs for low-income county residents that complement the agency’s strategic plan.
21. Acts as a liaison between HRDC and County/City Community Development Officers pertaining to county housing and community support issues for low-income county residents.
22. Serves as HRDC’s contact with the State of Maryland on housing and community support programs for low-income county residents.
23. Compiles and provides information about county housing and community support concerns and activities for low-income county residents.
24. May be required to lift/move/transport files (or other things depending on program) as needed for their program.
25. Performs other duties as assigned by supervisor.
26. Promotes and supports the agency’s Core Values (Teamwork, Honesty, Respect, Innovation and Growth, Value of People, and Effort and Commitment) in their day-to-day work.
27. Employees should use their company email for work-related purposes, and should be checking it on a regular basis (at least once a week).
WORKING CONDITIONS:
Non-union, supervisory, Salaried, Exempt, position Typically, Monday – Friday, 40 hours per week. Must have flexibility to work beyond an 8-hour day/40-hour week.Out-of-town travel may be required per agency needs and operations. Must have the ability to travel approximately 40-50% of the time and effectively work from any of our locations as needed. Frequently lifts, moves, and transports program supplies, department files, and client files weighing up to 30 lbs.Volunteers are required for an unfunded food program administered by OHO. There will be times volunteer assistance within the entire Housing and Community Resources Department is needed to lift, move, and transport cases of food, some over 30lbs., into and then out of the transport vehicle and then to clients.This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
This is largely a sedentary role; however, frequent filing is required. This would require the ability to move files, open filing cabinets, and bend or stand as necessary.
NOTICE:
All applicants must submit HRDC Form 100 and Form 105 plus a cover letter which indicates how their work or educational experience meets the qualifications of the position. HRDC applicants who are union employees and applying for another union position must also submit copies of their two most recent performance evaluations.
SUBMIT APPLICATIONS TO:
HRDC Personnel Office
125 Virginia Avenue
Cumberland, MD 21502
HRDC - AN EQUAL OPPORTUNITY EMPLOYER AND VETERANS ARE ENCOURAGED TO APPLY
Job Type: Full-time
Pay: From $54,338.00 per year
Benefits:
403(b)
403(b) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person