Business Development Representative (Outbound) – Managed IT & Cybersecurity (MSP)

Midnight Blue is growing, and we’re hiring a motivated and driven Outbound Business Development Representative to help us engage more SMBs that need reliable IT and serious cybersecurity. This role is for someone who enjoys outbound, loves building relationships with business owners, and knows how to create urgency around risk, downtime, and security.If you’ve successfully built a pipeline for an MSP through cold calling, networking, and consultative discovery, we want to talk.Company DescriptionFor more than 20 years, Midnight Blue Technology Services has provided comprehensive Managed IT & Cybersecurity services and solutions to small and mid-sized businesses, ensuring security, reliability, and operational continuity. Our services include full-service IT management, cybersecurity solutions, continuous maintenance, network monitoring, project services, and help desk support—tailored to meet the specific needs of our clients.We prioritize exceptional service with a professional yet personal approach. As a recognized leader in the industry, Midnight Blue has consistently earned accolades, including being named a Top Managed Service Provider Global 501 multiple years in a row.Role DescriptionWe’re hiring a full-time Business Development Representative (Outbound) – Managed IT & Cybersecurity (MSP) based in the Pittsburgh area. This is an outbound role focused on building a pipeline through cold calling, email/LinkedIn outreach, networking events, and occasional face-to-face meetings. Target clients are typically 20–100 seat SMBs. This role is focused on outbound prospecting and opportunity creation; qualified opportunities are jointly engaged with the closing team. Daily tasks include targeted prospecting, qualifying leads based on fit and urgency, scheduling meetings, and maintaining detailed records in CRM systems.QualificationsExperienced in outbound sales, appointment setting, and lead generationAbility to quickly build rapport with business owners and operational leadersExcellent verbal and written communication skills, with the ability to build and maintain professional relationshipsExperience with CRM platforms and sales tracking systemsAbility to work effectively in an on-site, team-oriented environmentHighly motivated with strong organizational and time-management skillsBackground with managed IT services, cybersecurity, or technical sales is a plusWhat You’ll DoIdentify and target businesses that are a strong fit for managed IT and cybersecurityExecute outbound outreach (cold calling, email, LinkedIn) to generate qualified meetingsFollow up with leads from local networking, referrals, and outbound campaignsQualify prospects based on pain, fit, urgency, and decision-maker accessBook and prepare meetings with key stakeholders (owner/COO/CFO/Office Manager)Track activity and results in CRM, maintaining accurate notes and next stepsCollaborate with leadership to refine messaging and improve conversionWhat Success Looks LikeConsistently generating qualified meetings every monthCreating high-quality opportunities (not just activity)Developing into a consultative seller who can grow into an AE role (if desired)\Why Midnight Blue?20 year track record of high-quality service, solid reputation, and strong customer outcomesGreat support team and company culture to be a part ofGrowing MSP with a modern approach to security and managed ITClear performance expectations and room to growSupport from technical experts during the sales processCompensationBase salary: $65,000Commission: performance-based (uncapped)Potential First Year Earnings: $90,000–$120,000 and up (base + commission)Location: On-site in Pittsburgh, PA (with local travel for networking and client meetings)To Apply: Send your resume and tell us why you want to be in sales on our team.