Project Manager, Management Consulting

#Eng-IT-01Position SummaryThe Project Manager leads client-facing delivery of retail operations management consulting engagements, providing project and people leadership across multiple concurrent projects in locations throughout the U.S. and internationally. This role owns day-to-day execution against the agreed Statement of Work, including project governance, stakeholder management, and coordination with subject-matter experts to deliver measurable outcomes across workforce management, engineered labor standards, productivity improvement, and operational assessments. The Project Manager is instrumental in ensuring high-quality client delivery and presentations, supporting account management and client satisfaction, and identifying and pursuing future business development opportunities. Industrial engineering experience is valued as an enabling skillset, though not the primary focus of the role.Duties and responsibilities:Our expectation is that you model the core values by which Connors Group operates:Always demonstrate professional and ethical behaviorProvide exceptional value to our clientsProvide the highest quality of service through your workContribute to making Connors Group a great place to workContribute to helping make our communities better places to liveJob responsibilities:Manage delivery across multiple projects and workstreams by owning integrated workplans, milestones, resourcing, and day-to-day execution, providing daily leadership to the delivery team.Manage client engagements end-to-end (scope, schedule, budget, quality), translating SOWs into team deliverables and running stakeholder management and governance (weekly status, steering committees) with executive-ready communications to deliver on time and within budgetProvide industrial engineering and operations expertise, including time and motion studies, work measurement, sampling approaches, cost-benefit analysis, and process re-engineering to support evidence-based recommendations.Lead operational assessments and current-state diagnostics, synthesizing findings into prioritized opportunities and practical improvement plans.Design and deliver engineered labor/time standards (ELS/ETS)—including study approach, standards development, documentation, and rollout—while leading Lean continuous improvement using root-cause tools (5 Whys, Pareto) to prioritize drivers and deliver measurable performance gainsDrive productivity improvement initiatives across labor productivity, utilization, and performance management, with measurable impact tracking.Redesign operating models and business processes, developing standard work and sustainment mechanisms to embed changes.Support account management by identifying follow-on opportunities and developing proposals and presentationsPartner with SMEs to develop productivity improvement initiatives (e.g., labor planning, performance routines, standard work) and quantify benefits.Translate strategy and customer journey insights into operational requirements and process changes, developing an executable roadmap and implementation planEnsure deliverables are "client-ready" (clear narrative, defensible analysis, and practical implementation steps)Ability to quickly understand several client industries, environments, and ability to create strategies and implementation plans that align with client and project goalsReviews and approves all travel expenses, travel coordination, and project reviewsCoaches and develop project team by providing proper support and direction, from both project and career perspective; ability to provide and engage in feedback, performance, and personal development conversationsFacilitate cross-functional workshops (Ops, HR, IT, Finance) to align objectives, validate requirements, and drive decisionsResponsible for self-time management, progress reporting of tasks to direct project lead and to stay productive whether onsite with a team, by yourself or working remotelyActively participate in trade shows, networking and recruiting opportunitiesTravels extensively (60-80%), and sometimes independently, throughout the US and InternationallyCompetencies:Leads multiple projects and large engagements; earns the respect of clients as an expert consultant; models the standard for effective communication to all stakeholdersDevelops a clear understanding of each clients' business and how our services can help; guides teams to focus on what matters; develops meaningful business relationships with clientsDevelops comprehensive presentations at the appropriate level of detailEffectively acts as a technical expert and technical leader, leads complex analytical work, and writes comprehensive client reports and internal standard practicesDemonstrates the role of the professional consultant and the technical skills required to be an effective Industrial EngineerDemonstrates initiative, responsibility, and analytical thinkingDemonstrates understanding of Top-Down ELS development, including Rt/Allowed Deviation and use of sensitivity analysisEffectively writes technical summaries to explain your workDemonstrates strong Excel-based abilities, use of regression analysis and other data-mining techniquesFlexibility to work alternative hours, including evenings and weekendsQualificationsBachelor of Science degree in Industrial Engineering or equivalent7+ years' experience in a consulting role using Industrial Engineering principles, having led and managed client engagements across multiple industriesDemonstrate success managing fixed-scope, time-boxed projects and small delivery teamsFamiliarity with workforce management (WFM), labor planning, productivity programs, or operational excellenceStrong executive communication and presentation skills (PowerPoint), analytical problem solving (Excel), and stakeholder management, with the ability to drive deadlines across multiple projectsAbility to create and manage project budgets, with a strong understanding of travel coordination and travel expense policiesKnowledge of change management principles, ability to create influence in implementing recommended solutionsKnowledge of and experience in implementing end-to-end project solutions, including industry and customer research, creating strategy and project vision, design and development of solution meeting SOW, and associated change management practicesDemonstrated leadership – with internal teams and clients, maintaining a positive attitudeDemonstrated ability to assess and solve problemsStrong work ethic and capability to work independentlyExcellent knowledge of MS Office including: Word, PowerPoint, Excel, and OutlookMastery of core IE principles, including Labor Standards, MOST, time studiesExposure to industrial engineering methods (work measurement, time studies, capacity modeling, Lean), preferredAccess to reliable auto transportation and a major US airportBenefitsPEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.Equal Opportunity Employer (EEO)PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.Americans Disabilities Act (ADA)The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.Candidate PrivacyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to andAI Recruiting DisclosureWe use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: .