Senior Membership Coordinator

Company OverviewVamos Health was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in both Spanish and English.We operate on a membership model - no insurance required. Patients pay a predictable monthly fee and receive a level of attention they won't find anywhere else. Our bilingual team provides primary care for all ages in-person, by phone, and via text message. At select locations, we also accept Medicaid.Job SummaryWe are seeking a high-performing, experienced field sales professional to join our team as a Senior Membership Coordinator. In this role you will drive community enrollment, serve as an informal mentor to junior team members and consistently exceed individual targets. Senior Coordinator hit the ground running - no ramp-up period - and play a meaningful role in building Vamos Health's membership base across Utah.CompensationVamos Health uses a hybrid model combining guaranteed base pay with performance-based bonuses.Base PayBase Hourly Rate $7.25/hour (minimum wage guarantee)Time Tracking Required via BambooHROvertime Written pre-approval requiredPer Sign-Up Bonuses (Above Threshold 0f 8 CME per pay period)Bonuses are earned on memberships sold beyond the pay-period threshold.Senior Representatives are expected to regularly exceed this threshold:Bonus Threshold 8 CME per pay periodCore Membership $120 per sign-upVital Membership $70 per sign-upVamos+ Membership $28 per sign-upVamosTele Membership $28 per sign-upVamosOB Membership TBDIndividual Performance MultipliersSenior Representatives are expected to consistently operate in the upper multiplier tiers:• 20 CME in the pay period: +10% multiplier on all bonuses• 25 CME in the pay period: +15% multiplier on all bonuses• 30+ CME in the pay period: +20% multiplier on all bonuses Team BonusesSales teams can earn an additional $400 per team member per pay period when the team hits collective CME targets. Senior Representatives are expected to actively elevate team performance.No Ramp-Up PeriodSenior Representatives are not subject to a ramp-up period. Full performance standards and 100% bonus rates apply from the first pay period. This role requires demonstrated field sales experience and the ability to perform at standard from day one.ChargebacksBonuses are subject to chargeback if a member cancels or goes unpaid (applies to all sign-ups, not only above-threshold):• Month 0 (sign-up month): 100% of bonus recouped• Month 1: 100% of bonus recouped• Month 2: 66% of bonus recouped• Month 3: 33% of bonus recouped• Month 4+: No chargebackVamos Health will provide written notice of all chargebacks prior to each pay period payment. All representatives acknowledge this structure upon hiring.Performance ExpectationsSenior Representatives must achieve 8 CME per pay period from day one, with the expectation that strong performers regularly reach the 20-30+ CME tier. Failure to hit 8 core-member equivalents triggers the following process:• First miss: Written warning issued• Second consecutive miss: Employment termination• Three misses in a rolling 12-month period: Automatic terminationSenior-Level StandardsBeyond standard conduct requirements, Senior Representatives are expected to:• Consistently achieve top-tier field sales output• Model best practices and share effective tactics with junior team members• Proactively surface community insights and enrollment opportunities to leadership• Maintain accurate records in BambooHR and Cerebro/Hint systemsKey Responsibilities• Drive community enrollment through door-to-door outreach, events, and partner location activations• Consistently achieve and exceed individual CME targets each pay period• Serve as an informal mentor and resource for junior reps during joint field days• Maintain accurate enrollment records in Hint / Cerebro systems• Participate in team meetings and provide ground-level insights to leadership• Build lasting relationships with community members to support retention• Represent Vamos Health's mission and values in every interactionQualifications Required• Fully bilingual in Spanish and English (spoken and written)• Confident, community-oriented presence with strong communication skills• Flexible schedule availability including evenings and weekends• Access to a personal vehicle for daily work (mileage reimbursed, commute not included)• U.S. work authorization (W-2 role)Preferred• Documented track record of meeting or exceeding sales targets• Experience in healthcare membership, insurance, or direct-enrollment sales• Familiarity with CRM or enrollment platforms (Hint, Cerebro, or similar)• Prior experience informally coaching or supporting newer sales team membersWork Environment• Primarily outdoor field sales with occasional team huddles at a Vamos Health clinic• Frequent use of a computer, tablet, and/or cell phone• Varying schedule including evenings, weekends, and extended hours as business dictates• Occasional exposure to heat or cold temperaturesBenefits• Medical, Vision & Dental benefits• 401(k) with company match• Parental leave• Mileage reimbursement for work-related travel• Full-time W-2 employment status (1099 not available for benefits)Equal Opportunity StatementVamos Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.ADA RequirementsAll requirements are subject to possible modifications to reasonably accommodate individuals with disabilities:• Ability to lift 20 pounds• Frequently required to sit, stand, bend, stretch, or stoop• Frequently able to use all types of vision, including close and computer visionNote: This job description is intended to describe the general nature and work responsibilities of the position. It is subject to change, modification, and addition as deemed necessary by the company. It does not constitute an employment contract.Headquarters: 3725 West 4100 South, Suite 107, West Valley City, UT 84120 | (385) 402-750