Safeguarding Compliance Manager

DescriptionThe Office of Safe Environment at the Pastoral Center is seeking a qualified Safeguarding Compliance Manager.The Safeguarding Compliance Manager (SCM) is responsible for ensuring full compliance of all administrative and other requirements for the office as outlined by the USCCB's Charter for the Protection of Children and Young People. The SCM manages the VIRTUS program including training and volunteer background screenings to ensure full compliance with the USCCB's Charter for the Protection of Children and Young People.The SCM ensures departmental processes and procedures are carried out in accordance with documented policy and all applicable laws for employees and volunteers. In this role, they will work closely with the Director of Safe Environment and the Safe Environment Coordinators to process background checks and renewals and ensure full compliance with volunteers and employees. This role also provides secondary administrative support as needed, including record-keeping, file maintenance and HRIS entry. This individual is the primary point of contact for phone calls and emails into the VIRTUS mailbox and will triage as necessary.Responsibilities and Tasks:The SCM supports the Offices of Safe Environment and Human Resources and is responsible for ensuring full compliance of all safe environment requirements, to include:1. Oversight of All Diocesan Background ScreeningsAdministers and oversees all diocesan background screening processes for clergy, employees, and volunteers, including:Criminal background screeningsChild protection screeningsFingerprint screeningsFinancial/credit screenings (as required by role)Motor vehicle/driving record screeningsInternational, Visiting and Religious Order clergy screeningsEnsures compliance with diocesan policy, Charter requirements, and civil law.Oversees both new screenings and renewals.Administer the Office of Background Investigation PortalImplements and maintains a standardized annual diocesan background screening cycle.Establishes uniform documentation, tracking, and renewal notification processes.Serves as the escalation point for adverse results and complex screening matters.Partners with the Director of Safe Environment and CHRO regarding employment-related screening determinations and risk mitigation.2. UKG & System AdministrationOversees accurate and timely entry of background screening data into UKG (HRIS) and VIRTUS systemsEnsures ongoing system updates and data integrity.Develops standardized workflows to ensure:Timely processingRenewal alertsExpiration trackingRole-based screening requirementsConducts monthly compliance audits of:New hire screeningsRenewal screeningsFinancial and driving record screeningsSystem accuracy and data completenessPrepares monthly compliance reports for the Director of Safe Environment and CHRO3. Training, Resource Development & CommunicationsDevelops, builds, and maintains standardized Safe Environment training resources for parishes, schools, and diocesan entities.Creates procedural guides, toolkits, checklists, and reference materials for Safe Environment Coordinators and local administrators.Provides regular training (virtual and in-person) to:Safe Environment CoordinatorsPastors and PrincipalsBusiness ManagersLocal administrators responsible for complianceVIRTUS FacilitatorsOnboards and trains new Safe Environment Coordinators.Updates and maintains Safe Environment content on the diocesan extranet and intranet, ensuring policies, procedures, and forms are current and accessible.Develops communications and compliance reminders to support the standardized annual background screening cycle.Administer the Empowering God's Children Program for diocesan parishes and schoolsEnsures alignment between published guidance and operational practice.4. Compliance Management & Audit ReadinessDevelops and maintains written background screening and compliance procedures.Conducts site reviews and internal compliance audits.Identifies compliance gaps and implements corrective action plans.Assists with preparation for the annual USCCB Charter Audit.Ensures integration of training, acknowledgements, and screening requirements.5. Supervision & Operational LeadershipSupervises Safe Environment Coordinators.Conducts regular team meetings and performance reviews.Provides training and technical guidance on screening systems and policies.Ensures day-to-day operational efficiency and compliance.Serves as primary escalation point for site-based coordinators.6. Acting Director ResponsibilitiesActs on behalf of the Director of Safe Environment in their absence.Ensures continuity of operations, decision-making, and compliance oversight.Represents the Office of Safe Environment in meetings as delegated.Coordinates urgent matters requiring executive attention.7. Victim Assistance Coordinator Responsibilities (*if employee has appropriate background and training; the role may include these responsibilities)The SCM may also serve as the diocesan Victim Assistance Coordinator (VAC) and:Receives and responds compassionately to reports of abuse involving minors or vulnerable adultsFollows diocesan and civil reporting requirements.Advises individuals of their right to report to civil authorities and supports them in doing so.Coordinates appropriate outreach and resources for victim survivors and families.Maintains confidential case files and accurate documentation.Collaborates with diocesan leadership, civil authorities, Review Board, and legal counsel as appropriate.Coordinates referrals for counseling and assists with processes related to treatment plans and payments.Participates in Review Board preparation, provides case updates as required and records meeting minutes.Ensures mandatory reporting compliance and provides periodic training for mandatory reporters.This work requires pastoral sensitivity, discretion, and strict confidentiality.RequirementsQualifications:Bachelor's degree in Human Resources, Counseling, Social Work, Compliance, Business Administration, Education, or related field.Minimum 5 years of progressive experience in compliance, HR operations, background screening administration, training development, or victim assistance.Supervisory experience required.Experience developing training materials and delivering structured training programs preferred.Experience with HRIS systems required; UKG strongly preferred.Strong analytical, organizational, and audit skills.Excellent communication skills with demonstrated pastoral sensitivity.Ability to manage highly confidential matters with discretion and professionalism.Practicing Catholic in good standing preferred/required consistent with diocesan expectations.Working Conditions: