Concierge for a Healthcare Facility

North Lake Care Center - Concierge for a Healthcare Facility$20.00/hourJob Summary:North Lake Care Center, a Skilled Nursing Facility located in Lake Park, Florida, is seeking a reliable, experienced, and conscientious individual with a background in hospitality and a "can-do" attitude for a position as a Healthcare Concierge. If you are passionate about enhancing the lives of seniors and providing exceptional customer service, we'd like to meet you.Responsibilities:Enhance Resident Experience: Improve the quality of life for residents by providing exceptional concierge services tailored to their needs and preferences.Increase Resident Satisfaction: Strive to consistently exceed resident expectations, fostering a positive environment where residents feel valued and supported.Build Positive Relationships: Build strong rapport with residents, families, and staff members, promoting a sense of community and trust within the skilled nursing facility.Establish Communication Channels: Establish clear communication channels between concierge staff, residents, families, and other departments within the facility to facilitate seamless coordination and responsiveness to resident requests.Foster a Culture of Hospitality: Promote a culture of hospitality and customer service excellence among concierge staff, emphasizing empathy, professionalism, and a proactive approach to meeting resident needs and exceeding expectations.Shift:9am-5pm, Monday through FridayBenefits:1.5X Holiday PayBenefits (Medical, Dental, & Vision)401kPTOAbout North Lake Care Center:At North Lake Care Center, we are dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where each individual receives the finest sub-acute medical care, Rehabilitation services, and 24-hour skilled nursing care.Company Slogan:Setting Standards in Skilled Nursing CareHow to Apply:If you are passionate about delivering exceptional concierge services and enhancing the lives of seniors, please submit your application to join our team. We look forward to hearing from you!AttentionPlease see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.This site was implemented under the directive of House Bill 531 (2025).As part of these requirements:"Each specified Agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity."What this means for you: Any job announcement that requires a screening through the Clearinghouse must include a link to this website as of 1/1/2026.