WFM Lead, Global Support Americas

A fast-growing software company based in the United States is seeking a Workforce Management Lead to build its WFM function from the ground up. This role involves forecasting, capacity modeling, and scheduling within a technical support organization. Candidates should be analytical thinkers with experience in capacity planning and a collaborative spirit. The position offers competitive compensation and emphasizes a flexible workplace culture that values autonomy and initiative. #J-18808-Ljbffr