Presales Consultant - ITAM/Digital Supply Chain

Job SummaryAs a Presales Consultant for ITAM/ Digital Supply Chain, you will play a crucial role in collaborating with our sales team and clients to understand their requirements, scope, and size opportunities successfully. Your primary responsibilities will revolve around providing technical support and translating customer requirements into tailored solutions to meet client needs, finding opportunities for cross-selling and upselling, defining margins in alignment with both sales and delivery teams, drafting statements of work, and curating a repository of solution collaterals.Role and ResponsibilitiesScoping and Sizing OpportunitiesCollaborate closely with the sales team and clients to comprehensively assess requirements, objectives, and constraints.Use analytical skills to scope and size opportunities reliably, ensuring alignment with client expectations and organizational capabilities.Solution Design and Proposal DevelopmentDesign customized solutions that align with client requirements, applying your expertise and knowledge of our service offerings.Define margins for proposed solutions in coordination with the sales and delivery teams, ensuring profitability while meeting client expectations.Draft clear and comprehensive statements of work (SOWs) that outline project results, timelines, and terms of engagement.Creation and Maintenance of Solution CollateralsEstablish and maintain a repository of solution collaterals, including case studies, white papers, presentations, and other relevant materials.Collaborate with marketing teams to develop compelling sales collateral, presentations, and other materials to support the sales process.Market Research and InsightsStay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution offerings.Act as a subject matter authority during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.Sales Support and CollaborationProvide guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.Proactively find opportunities for cross-selling or upselling additional products or services to existing clients.Participate in strategic planning sessions to contribute insights and recommendations for business growth and expansion into new markets or service areas. Success CriteriaRevenue Invoiced, Margin As Sold, Annual Contract Value and/or Total Contract ValueService-line growthWin-rate Renewal rate on enterprise/corporate accountsOrganizational AlignmentThe Pre-Sales Consultant reports to the Pre-Sales Services Director.What we offerGenerous pay with bonus structureIndependent environment without a lot of red tape where you are empowered to make decisionsSubstantial benefits package that includes:Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness401k program with employer matching 50% up to the first 10% of employee’s contributionsWellness plan that includes credits to premiums and employer contributions towards the savings plan of your choiceAccess to EAP and concierge servicesPre-paid legal at no costAbundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)Employee stock purchase planLearning and development opportunities galoreTuition reimbursementAnd much more!Specific to Milwaukee-based office employees: company-paid parking Winning culture, inclusive environment, and friendly people all over the worldA remote-friendly organization, with colleagues working remotely either part or full-timeAs a culture-first organization, being together is how we learn and grow. We come together in-person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.Job Requirements What you offerRequired Skills:3-5+ years of technical support experience in a SaaS-based environmentDeep grasp of ITAM principles including lifecycle management, inventory tracking, license compliance, and risk management. Knowledge of IT infrastructure components and their impact on asset management. Proficiency in ITAM tools like ServiceNow, BMC Helix Discovery, and IBM BigFix. Expertise in software license management, data analysis, security, and risk assessment. Experience in integrating ITAM solutions with ITSM platforms, CMDB, and ERP systems.Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal, Managing Procurement, Negotiating to Close, and Growing the Client through the Company’s Competency Assessment.Preferred Qualifications: Business Problem Solving via TechnologyProven track record to understand and solve complex business problems using technology solutions.Consistent track record of identifying and implementing innovative technological solutions to address client challenges effectively.Service Line ExpertiseIn-depth knowledge and expertise in technology service offerings, including but not limited to cloud computing, cybersecurity, data analytics, and digital transformation.Ability to assess client needs and recommend tailored service solutions that align with their objectives and requirements.Sales AcumenStrong understanding of sales processes and techniques, with the ability to contribute effectively to the sales cycle from opportunity identification to closing.Consistent track record to collaborate with sales teams, providing technical expertise and support to drive revenue growth and client acquisition.Strong Verbal & Written CommunicationAbility to build well-structured proposals with clear and technical concepts and processes, while focusing on the value to the customer of the services.  Demonstrated ability to build rapport and establish credibility with clients through effective communication, and presentation skills.Industry/Market AwarenessComprehensive understanding of industry trends, market dynamics, and competitor offerings within the technology services sector.Ability to stay updated on emerging technologies and market developments, providing valuable insights and recommendations to enhance our solution offerings and driven positioning.Project Management Methodologies and Frameworks Acumen Able to integrate in the proposals the appropriate project management methodologies in order to reflect the reality of the service delivery and include the appropriate pricing.Continuous Learning OrientationProactive in staying updated on industry developments, emerging technologies, and best practices in account management and customer success. Commitment to ongoing professional development and growth.Join our team and play a vital role in supporting our partner marketing initiatives. Apply today to contribute to the success of our partner relationships and help drive business growth through effective partner marketing! The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. Target compensation for this role will be $175-210K USD (mix of base salary and bonus) and will be settled based on candidate qualifications, experience, and location.  We are not able to consider candidates residing in the state of Hawaii currently.Company description Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.  At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.