Front Desk Receptionist

Company Description Empire State Retina is a trusted provider of advanced retina care, serving patients with expertise and compassion from convenient locations in Queens and Manhattan, NYC. Known for being patient-focused, the practice is committed to delivering exceptional care using cutting-edge techniques and technologies. Empire State Retina is dedicated to improving vision and quality of life for its patients in the New York City Metropolitan Area. Role Description We are seeking a full-time Front Desk Receptionist to join our on-site team in the New York City Metropolitan Area. The Front Desk Receptionist will be responsible for greeting patients, managing appointments, handling phone calls, performing receptionist duties, and maintaining a welcoming office environment. Additional responsibilities include managing clerical tasks, facilitating communication between staff and patients, and providing exceptional customer service. Qualifications Strong Phone Etiquette and the ability to manage incoming and outgoing calls professionallyProficiency in Receptionist Duties and Clerical Skills, such as scheduling, record management, and data entryExcellent Communication and interpersonal abilities to interact effectively with patients and colleaguesExceptional Customer Service skills with a patient-focused, friendly, and professional approachBasic knowledge of healthcare or medical terminology is a plusAbility to work efficiently in a fast-paced environment and manage multiple tasksProficiency in computer systems and familiarity with scheduling software is advantageous