Technical Service Engineer

If you are a motivated, qualified person with experience in the Wire / Cable / Crimping and Hand Tool Industry you are invited to join our team. This is an excellent opportunity to join Rennsteig Tools USA. The successful candidates will have strong problem-solving skills with demonstrated success applying professional concepts and company objectives to resolve complex issues and unexpected barriers. Quality control and design assurance Performing quality tests on Rennsteig tooling, e.g. cross-sections, pull-out tests, electrical resistance tests…(hands-on) Final setup internal quality lab (hands-on) Install an incoming and outgoing materials, components, and finished goods inspection (Quality control) Generate test reports & Calibration reports Custom developments for customers Provide input on solution/prototype development and client requirements Prototyping new die assemblies and locators according to customer requirements (hands-on) Customized hardware development and reverse-engineering services from existing products (hands-on) Investigate customer complaints (RMA returns) and other technical tasks supporting the current business 3D printing & 3D visualization (hands-on) Documentation and process optimization Develop, document, and file clear, concise, and effective technical communication materials (manuals, exploded drawings …) Drawing management, including updating existing drawings & create new drawings Optimizing CNC programs in cooperation with the team Train new and existing customers concerning products Rennsteig standard requirements: Knowledge of electric cables and tools, including their designs, uses, repair, maintenance, and quality control. Knowledge of principles and processes for providing customer and personal services. CAD/CAM engineering experience Expertise in CNC and manual machine shop techniques (prototype / R&D capacities) Manufacturing experience Strong organizational and communication skills are required Ability to work well independently English is required/German and or Spanish language skills are a plus. Job Types: Contract, Full-time Pay: From $22.00 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Parental leave Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Mechanical/Quality knowledge: 1 year (Preferred) Work Location: In person