Part-Time Travel Reservation Specialist (Remote)
About The RoleRole: Part time | Remote – Ohio residentsInterested in travel and culture? Keep up with current events? Love building personal relationships with customers?Become a remote Travel Reservation Specialist at Morley and apply your interests every day!This posting is for a part-time position. In this unique role, you'll work directly with one of the world's most respected travel organizations to build world-class travel experiences, serving as customers' personal guide.What You'll DoRecommend trips and excursions based on customer interestAnswer questionsBook reservations for unforgettable cultural and educational experiences across the globeOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, emails and other communications as needed) while keeping a positive and upbeat attitudeQuestions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.comTA chat hours:M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific timeClosed on some holidaysTA will respond to after-hours questions the next business daySkills For SuccessRequired SkillsExcellent written and verbal communication skillsKnowledge of geography and current global eventsEligibility RequirementsHigh school diploma or equivalentTwo or more years of sales or customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)Able to work 20 hours per week, scheduled within the following hours of operation:Monday through FridayPreferred shift: 1 p.m. - 6 p.m. Eastern time / 12 p.m. - 5 p.m. Central time / 11 a.m. - 4 p.m. Mountain time / 10 a.m. - 3 p.m. Pacific timeCenter's hours: 9 a.m. to 6 p.m. Eastern time / 8 a.m. to 5 p.m. Central time / 7 a.m. to 4 p.m. Mountain time / 6 a.m. to 3 p.m. Pacific time No nights or weekends! Must be able to stick to the schedule reliably, as some queues are time sensitiveNice to HaveCollege degree in a relevant field, including communications, hospitality or educationWorking knowledge of SalesforceRemote Work Requirements Ohio residentSecluded and distraction-free work environment Required internet setup:High-speed internet delivered through a wired provider (cable or fiber)Computer must be physically connected to your modem / router using an Ethernet cableWireless, 5G and satellite connections are not supportedWhy Join Our Morley FamilyAbout MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.Thank you for your interest in Morley.NoticesMorley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7woClick here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpaClick here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy