Technical Support Associate

We're hiring on behalf of a Haystack partner!The Role Support operations team in resolving technical problems Allocate, maintain, and troubleshoot IT equipment Handle support requests and procedures across the network Assist in training new hires Continuously learn new technologies Support customers from multiple buildings, as well as remote customersWhat You'll Need Ability to lift up to 49 pounds and stand/walk for 10-12 hours Experience in a dynamic environment with a high degree of customer service 1+ years of Windows, Mac, or Linux operating systems support experience Experience with CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware, or AWS certifications is a plusWhat's On Offer Competitive compensation package Comprehensive healthcare benefits starting Day 1 Matching 401(k) program Up to 20 weeks of paid parental leaveApply via Haystack today!