F/T Service Manager - 400 Camarillo
Occupations:
First-Line Supervisors of Retail Sales WorkersFirst-Line Supervisors of Personal Service WorkersFood Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersFirst-Line Supervisors of Mechanics, Installers, and RepairersIndustries:
Department StoresOther Investment Pools and FundsGrocery and Convenience RetailersSupport Activities for Animal ProductionBook Retailers and News DealersThis Full-Time Service Manager reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the stores break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties. Specific duties include, but are not limited to: Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service). Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised. Monitors the front end ensuring service standards and procedures are being followed. Operates a cash register, reviews price changes, promotional plans, bulletins,...Service Manager, Customer Service, Manager, Store Manager, Retail, Grocery