Senior Account Manager

Join Cirtronics in Milford, NH (just a short commute from Nashua and Manchester) as a full-time Senior Account Manager, with the opportunity to start in as little as 1–2 weeks.Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of experience supporting highly regulated and mission-critical industries, including medical, scientific, defense, robotics, and specialty industrial markets. As an employee-owned company, we take pride in our people, our quality systems, and our long-term customer partnerships. Our certifications include ISO 13485, ITAR, and CMMC.If you enjoy building strong customer relationships, working cross-functionally, and playing a key role in driving account growth, this is a great opportunity to make an impact in a dynamic manufacturing environment.Position SummaryAs an Account Manager, you\'ll be the main point of contact for a set of customers, helping them succeed while supporting Cirtronics\' growth. You\'ll participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams.Job ResponsibilitiesBuild and maintain strong relationships with customers, acting as their primary advocateManage ongoing account activity, including forecasts, orders, and changesPartner with internal teams to support new product introductions and production ramp-upsIdentify risks, cost opportunities, and manufacturability improvementsHelp resolve quality, supply chain, or schedule issues while maintaining customer trustLook for opportunities to grow existing accounts through expanded servicesEnsure account activity aligns with customer and regulatory requirementsKnowledge/Skills/ExperienceStrong communication skills and comfort working with both technical and non-technical stakeholdersAbility to manage multiple priorities in a fast-paced, collaborative settingBachelor\'s degree in business, Engineering, or a related field (or equivalent combination of experience and education)5+ years of experience in account management, program management, or customer-facing roles in manufacturing or a technical environmentExperience in a technical manufacturing environment (EMS preferred)Experience supporting regulated industriesFamiliarity with BOMs, drawings, or NPI processesExperience with ERP or CRM systemsBackground in pricing, quoting, or commercial negotiationsWhy You\'ll Love Working HereEnjoy a relaxed, team-focused culture where your work is valued, plus great perks like:Weekly treats (Popcorn Mondays, Chips & Salsa Wednesdays, Soft Serve Thursdays)Early release on FridaysFree coffee dailyOn-site fitness and recreation centerWe also offer a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), ESOP, paid time off, tuition assistance, and more.J-18808-Ljbffr