Automotive Customer Service Advisor

Company OverviewOur first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.How Are We Different From the Competition?Local OwnershipQuality ServiceTraining and CertificationMulti-Point Courtesy Check and Service ReviewFree Top-Off ServiceMaintenance RecordsAffordable RatesJob SummaryThe Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.ResponsibilitiesGreeting the customer in a friendly inviting mannerPresenting service options to the customerWriting up customer and vehicle informationPerforming all duties of the Fluid Services Technician as neededPresenting additional maintenance service options to customersRequirementsCommitment to excellence at all levels of serviceAutomotive and retail experience helpfulCheerful and friendly communication skillsEnthusiastic attitude and strong work ethicClean and neat appearanceClear and effective telephone skillsValid state driver's licenseJob QualificationsCustomer service skillsBasic literacy (ready, writing, math skills)Ability and licensed to operate motor vehiclesVerbal communication skillsAbility to properly use mechanical hand toolsAttention to detailNo previous experience or training requiredWorking ConditionsMaterials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyteEnvironment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.Benefits/PerksGrowth OpportunitiesLocally Owned and OperatedSafety You can TrustTraining and Certification OpportunitiesThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.J-18808-Ljbffr