The Center for Community Transitions - LifeWorks Job Developer

Job Title: Job DeveloperReport To: LifeWorks! Program DirectorPosition Status: Full Time-Non-Exempt-40 hours work weekProgram Description: The Center for Community Transitions (CCT) is a Charlotte, NC based nonprofit that helps people with criminal records and their families find healthier and more productive ways of living.Position Description: The Job Developer secures employer partnerships and coordinates employment opportunities for individuals with criminal records. The ideal candidate will be able to clearly articulate a strong commitment to fair chance hiring, have demonstrated experience in workforce development or recruiting as well as understand the challenges faced by individuals re-entering the workforce with criminal conviction histories or after periods of incarceration.Confidentiality: CCT employees have an obligation to respect the privacy of CCT clients and to keep information obtained in confidence. Each employee will sign a code of ethics statement.Duties and Responsibilities:Employer Engagement: Develop and maintain relationships with employers to create job opportunities for individuals with criminal records.Explain incentives and interview techniques to hiring managers and/or HR staffFollow up with second chance employers who interview program graduates to answer questions and discuss interview resultsJob Placement: Assist program graduates in identifying employment opportunities and match them with appropriate positions.Client Support: Provide one-on-one support to program graduates, including networking, resume building, interview preparation, and ongoing career coaching.Coordinate and participate in assisted job search sessions to share/discuss job leadsProvide follow up and retention services to program graduates hired by second chance employersDesign a job coaching and retention plan for program graduates with input from the LifeWorks! teamFacilitate various employment readiness classesComplete tasks as assigned by supervisorCollaboration: Work closely with LifeWorks! client advisors to ensure holistic support for program graduates.Work with LifeWorks! client advisors to discuss and support special needs program graduates might have (basic necessities, interview attire, etc.)Participate in training opportunities and continuous improvement loopData Management: Track client progress and employment outcomes, maintaining accurate records in Salesforce for reporting purposes.Maintain a database of second chance employers in order to track program outputs (enrollment, participation, etc.) and outcomes (placement, retention, etc.)Knowledge and Experience:Minimum Associate's Degree or equivalent experience in job placement services, recruiting or workforce developmentDemonstrated experience in reentry, human services, transitional services or related fieldUnderstanding of the barriers faced by individuals with criminal recordsStrong communication and interpersonal skills with demonstrated ability to build and maintain relationships with diverse stakeholders (employers, corporate human resources, nonprofit agencies, clients, etc.)Strong verbal and written communication skills with demonstrated ability to generate written correspondence to send to stakeholdersAbility to work effectively with people in a culturally competent mannerAbility to recognize limitations and respond to difficult situations with tact and disciplineMust be self-motivated and organized with a demonstrated ability to work independentlyMust have demonstrated proficiency with computers, including, but not limited to: Google Workspace, Microsoft Word, Excel, PowerPoint, virtual meeting platforms, etc.Valid NC Driver's LicenseSalesforce CRM experience is a plusAbility to personalize and articulate CCT's vision and missionDesired Skills:Excellent verbal and written communicationAbility to work effectively with people in a culturally competent and sensitive mannerFlexible and attention to detailAbility to recognize your own limitations and respond to difficult situations;Ability to work in a self-motivated, independent way;Ability to collaborate with colleagues from other disciplinesFriendly and personable, can easily build relationshipsComputer skills for data management and correspondenceGood telephone skillsUnderstanding of human resources