Customer Service Coordinator (Remote)

Job SummaryLJ Horizons is seeking a dependable and organized Customer Service Coordinator to support client requests and provide a high level of service in a remote environment.This role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish.You will assist clients by coordinating personalized services and guiding them through each step.Key ResponsibilitiesRespond to client inquiries in a timely and professional mannerAssist with coordinating services, scheduling, and updatesGuide clients through a structured process from start to completionMaintain accurate and organized client recordsMonitor progress to ensure timely completion of requestsCommunicate clearly with clients and provide consistent follow-upDeliver a positive and supportive customer experienceQualificationsStrong communication and organizational skillsAbility to manage multiple tasks and prioritiesSelf-motivated with the ability to work independentlyDetail-oriented with strong follow-throughComfortable using online tools and systemsWhat We OfferCustomer service or administrative experience preferredTraining and ongoing supportFlexible scheduling based on availability and client needsOpportunities for growth within the organizationSupportive team environmentAccess to tools and systems needed for successWork EnvironmentFully remote positionFlexible schedule based on business needsReliable internet connection requiredAbout UsLJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families. Our team provides structured support, clear communication, and a high standard of service in a fully remote environment.