MNC Account Manager

Key Responsibilities and DutiesNOTE: Position is available in Baltimore, MD or Sau Paulo, BR* As Program Manager : Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.* As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic leadUnder the guidance and reporting to MNC Regional Account DirectorAs Program ManagerEnsure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to Cuw authority rules and guidelines (contribute to BUC)Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.Review and analyze and implement transfers requests from BUs to MNCAs Managing InsurerResponsible for implementing and issuing the policy at local levelTrain and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the MAReport to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requestsTake personal responsibility for the implementation of group-wide quality of service standardsService customers based on guidelines of Operational ManualComply with account management standards in regards to MNC processes, business rules and systems.Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Mgt Teams and MNC Central TeamAs Program Manager* Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio* Be the main contact person with the Broker and client program management teamsAs Managing Insurer* Interact with broker and client as directed by Program ManagerRequired Qualifications and SkillsAdvanced ability to manage and co-ordinate large global / remote teams to achieve objectivesAdvanced knowledge of the credit insurance industry, products and regulationsExpert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer serviceAdvanced ability to work to strategy guidelines to successfully achieve portfolio renewalAdvanced ability to up and cross sell products during customer interactions to achieve growth targetsCompetent ability to build extensive networks with close contacts to market players and opinion leadersCompetent knowledge of claims methodologies and the impact of policy conditionsExpert ability to negotiate with customers in order to achieve resultsAdvanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural settingCompetent ability to operate in a matrix structureCompetent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systemsAdvanced knowledge of written and spoken EnglishLooking for candidates that possess a basic awareness of Artificial Intelligence technologies and are enthusiastic about learning and integrating AI into everyday business processes.Total compensation range:$105,000 - $125,000Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.Benefits:We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.Featured employee benefits to enrich your life:Competitive compensationAnnual bonus eligibility and/or commission structure opportunities401(k) discretionary match of up to 6%Flexible work schedulesHealth and wellness benefitsPaid time off for vacation, illness, Birthday Day Off and Volunteer Day OffTuition ReimbursementFamily care resources, including fertility and adoption benefitsLearn more about our benefits here:https://rcmd-connect.com/allianztrade/Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering.92913 | Sales & Distribution | Professional | Non-Executive | Allianz Trade | Full-Time | PermanentAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Join us. Let's care for tomorrow.Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.