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Job Developer, Community Outreach and Intake Specialist (30458)
New York, NYMarch 30th, 2026
Purpose: To directly grow the Birch Family Services employment program (New Frontier), develop work opportunities and engage/ support individuals and families in the community to understand adult employment services/ programs. Areas of General Responsibility:Work Opportunity and Experience DevelopmentYou are responsible for leading efforts to create and develop work (paid or unpaid) experiences that are aligned with service/ program (SEMP/ ETP and Pre-Voc) goals along with the identified goals and interests of the program member. To accomplish this, you will:Collaborate with fellow Birch staff to deeply understand each person in need of work experience and thoroughly understand any unique barriers that must be considered to ensure a good match.Coordinate and organize meetings with program members and their coaches (if needed) to ask the necessary questions or create mini-assessments to completely understand the person you're developing opportunities for. This includes but is not limited to developing:Volunteer experiences in a field of interestInternship opportunitiesSituational assessment sites that meet ETP program requirements andPaid work opportunities in an integrated, competitive setting.Outreach to and convincing potential employers and work experience sites (primarily going in-person, but also calling, emailing, leveraging other sites like LinkedIn) to bring on Birch's program member(s). This can be done by helping modify existing jobs to better meet the program member's needs and provide information on incentives and supports available to employers. A successful outcome is creating a true partnership with the business/ agency.While each program member has an assigned coach who is also in charge of creating work experience opportunities aligned to where the person is at in their career journey, you are ultimately responsible for ensuring opportunities and experiences are created in a timely manner.Community OutreachYou are responsible for seeking out and creating new relationships with schools, for-profit businesses, or other community organizations. In some cases, specific districts/ communities will be targeted. This work will include but is not limited to:Contacting schools, creating a partnership, advising and supporting families and individualsCreating and delivering presentations (in-person and virtual) on various topics intended to educate individuals and families about adult employment services and how to access themScreening and AssessmentsYou are responsible for leading the screening of applicants for supported employment or pre-vocational training services. This includes, but is not limited to,Developing and conducting assessments aligned to industries practices and standards, taking coursework to become more knowledgeable (and eligible) in delivering assessments and crafting key questions or learning experiences to assess present levels of skills with a potential program member.Developing a person-facing report that serves as a blueprint for any individual seeking vocational services (whether those services are provided by Birch or a different agency).Providing feedback/ input to Birch leadership on appropriateness of Birch/ OPWDD services for the individuals screened.Identifying individuals in need of these services and coordinating with all necessary stakeholders to ensure a thorough and timely screening process.Gathering, organizing and following up on required documentation needed to for an individual to join Birch's employment programPersonal OrganizationYou are required to maintain personal organization systems that ensure you meet all deliverables for your position. This includes but is not limited to:Task/ to-do lists for work with your supervisor or fellow Birch staffSystems and routines for following up on written/ verbal communication to close the loop/ achieve the desired resultRoutinely checking in and providing updates on your progress to goals/ performance outcomesMaintaining your calendar to clearly identify for your supervisor how you're spending your time (if needed)This position will include the ability to regularly travel to the Bronx, Brooklyn, Manhattan and QueensCommunication and DocumentationYou responsible for ensuring timely, clear and effective communication with all stakeholders, especially as it relates to meeting your deliverables. Timely communication (email, call, text) includes response times of no more than 48 hours from initial outreach from either internal or external stakeholders. Clear and effective communication ensures that all context and necessary information is conveyed so that the ultimate goal of securing work experience opportunities can be realized sooner.SupportYou will have the opportunity to meet with a coach/ supervisor at Birch once per week. You are expected to proactively:Name progress towards the goals outlined for the positionIdentify what's on track and not on track andPropose solutions and next steps that will help you meet goals and intended outcomes for the position.Your coach is a resource towards meeting your goals, not in charge of your goals. To that end, this position requires a highly driven, self-motivated individual who is goal and outcomes driven. You are also expected to make connections with external partners who can provide advice and guidance towards effectively developing opportunities for program members along with recruiting individuals into Birch's program.MiscellaneousYou are required to participate in all required/mandated trainings, maintain all certifications related to job responsibilities (transcript for OPWDD and/ or ACCES-VR trainings),NOTE: Examples are for illustrative purposes. Responsibilities are not limited to specific examples cited and may change or evolve over time.BA required, Master's preferredExperience working with individuals with autism and other intellectual and developmental disabilities in the employment realm2+ years of experience in job development and intake, or closely relatedA proven track record of results for developing work opportunities and/or partnerships with businessesPassion for helping make the job landscape more equitable for people with disabilitiesEffective written and oral communication skillsEffective and demonstrable personal organization systemsBasic computer proficiencyEEO Statement
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