Maintenance Director

Our client is seeking an experienced and highly organized Maintenance Director to oversee operations across a unique 513-unit residential portfolio consisting of two communities located within 15 minutes of one another. This is not a traditional maintenance leadership role—it is a highly visible, hands-on position supporting a demanding, service-focused residential environment that includes historic homes, single-story residences, and newer two-story housing.The portfolio serves a highly professional resident base with elevated expectations and a fast-paced operational environment driven by frequent unit transitions, strict service standards, and complex property challenges. Approximately 66 student housing units transition annually within a concentrated 6-week period each summer, requiring exceptional organization, urgency, and operational execution.This opportunity is ideal for a strong maintenance leader who thrives under pressure, enjoys solving complex property issues, and leads by example. The ideal candidate is detail-oriented, tech-savvy, highly responsive, and comfortable working directly in homes during challenging situations. This role requires a “working director” mindset—not someone who simply supervises from behind a desk.Key ResponsibilitiesOversee maintenance operations for a 513-unit residential portfolio across two propertiesLead and manage a team including a Maintenance Supervisor, Change of Occupancy (COM) Manager, and 7 maintenance techniciansCoordinate large-scale unit turns, including approximately 80 home transitions within a 6-week peak periodManage ongoing maintenance challenges associated with historic housing stock, including environmental concerns, plumbing issues, mold remediation, leaks, roofing projects, and infrastructure repairsMaintain exceptional resident service standards while managing high customer expectations in a demanding environmentPartner closely with operational leadership and ownership while maintaining strong follow-through and accountabilityUtilize Yardi, Excel, reports, KPIs, and budget data to drive operational decisions and performanceOversee vendor management and ensure projects and repairs are completed effectively and on scheduleParticipate in on-call responsibilities and respond directly to emergency and escalated maintenance situationsEnsure compliance with safety standards, preventative maintenance programs, and operational policiesQualifications5+ years of residential building maintenance experience5+ years of maintenance leadership or supervisory experience overseeing 350+ residential units/homesStrong experience with older homes, environmental issues, infrastructure challenges, and high-volume unit turnoverProven leadership skills with the ability to motivate and manage high-performing teamsStrong organizational skills with exceptional follow-up and attention to detailExcellent communication and customer service skillsFinancial and operational acumen with experience reviewing budgets, reports, and performance metricsStrong technology skills, including experience with Yardi, Excel, and maintenance reporting systemsHVAC/EPA certification requiredOSHA 10 and CPO certifications highly preferredExperience in military housing, affordable housing, tax credit housing, or other highly regulated residential environments is strongly preferredThe Ideal CandidateThe successful candidate will be a self-starter who remains calm and solutions-focused in high-pressure situations. They must be comfortable navigating operational complexity, resident intensity, and the unique challenges that come with maintaining historic residential housing. This role requires a leader who is hands-on, accountable, highly organized, receptive to feedback, and committed to delivering outstanding service to residents and stakeholders alike.Our client offers a strong compensation package, excellent benefits, and the opportunity to join a respected organization with a dedicated onsite team and long-term growth potential.Apply today for immediate consideration or reach out to Jennifer Branscome for details!215-661-8834 x 108jennifer@msbresources.comThis is an on-site position located in Montgomery, AL.