Community Association Manager

Onsite Community Association Manager – High-Rise CondominiumChicago, IL Full-Time | $95,000 to $105,000 per yearStart Date: Flexible Property OverviewGold Coast, 200 units, full time door and maintenance staff.The Association desires a manager with superb customer service and communication skills. Must have experience with six/seven figure capital projects, union staff supervision, and budgeting.Illinois CAM license required, knowledge of BuildingLink/Paylocity/CINC/Homewise Docs is a plus.DESCRIPTION / OVERVIEWAs an on-site Property Manager of a condominium association, your role would involve various responsibilities related to the day-to-day management of a high-rise condominium association. Here's an overview of the key aspects of the position:Communication: You would be expected to maintain professional, accurate, and courteous communication with homeowners and residents. This includes responding to inquiries, addressing concerns or complaints, and keeping all stakeholders informed about relevant matters affecting the community.Fiscal Administration: You would be responsible for managing the financial aspects of the association. This includes budgeting, collecting homeowner dues or fees, paying bills and vendors, preparing financial reports, and working closely with the association's accountant or financial advisor.Project Management: As the Property Manager, you would oversee and coordinate various projects within the condominium association. This might involve renovation or maintenance projects, coordinating with contractors or vendors, obtaining necessary permits or approvals, and ensuring projects are completed on time and within budget.Office and Maintenance Staff Supervision: You would be responsible for supervising the office and maintenance staff, if applicable. This includes hiring, training, and managing staff members, delegating tasks, monitoring their performance, and ensuring a high level of service and professionalism.Administrative Duties: You would be expected to perform administrative duties on behalf of the association. This may include maintaining association records, preparing meeting agendas and minutes, organizing board meetings and annual meetings, and ensuring compliance with relevant laws, regulations, and governing documents.Promoting the Association: As the Property Manager, you would play a crucial role in promoting the condominium association as a first-class residential community. This involves maintaining the appearance and cleanliness of common areas, implementing and enforcing community rules and regulations, organizing community events or activities, and fostering a sense of community among homeowners and residents.Overall, the Property Manager position requires strong organizational, communication, and leadership skills. You should be detail-oriented, customer-focused, and capable of managing multiple tasks simultaneously. By fulfilling these responsibilities, you contribute to the smooth operation and positive image of the condominium association.Illinois Community Association Manager (CAM) License is RequiredQUALIFICATIONSCandidates should have a minimum of 5 years experience as an onsite manager of a condominium association. Candidates must demonstrate computer literacy, be proficient in Microsoft Office and have knowledge of accounting, budget preparation, reserve funding, HR, and payroll systems. Prior experience overseeing union personnel is highly valued.Candidate must be a licensed Illinois Community Association Manager for considerationCOMMUNICATIONThe Property Manager must respond to resident requests and correspondence, schedule and coordinate resident repair requests, respond to general correspondence on behalf of the Board, and act as liaison between Board and Managing Agent.FISCAL ADMINISTRATIONResponsibilities of the Management StaffProcess assessments receipts and monitor delinquenciesPreparation and enter one-time charges for owner billingsApprove all purchases and invoicesPrepare association invoices for payment processingGather bids and monitor building suppliersPrepare annual budget shell for Treasurer and Finance CommitteeReview reserve study and prepare recommendations for major projectsAdminister staff payroll and reports and approve all payroll entries and increasesAdminister capital reserve investments and review monthly financial statementsCoordinate annual auditEnforcement of delinquency policiesInteract with Association attorney on collection proceduresEnforcement of Association Rules and RegulationsOFFICE ADMINISTRATIONMaintain association files, building records and plans in the onsite management officeCONTRACT ADMINISTRATIONMaintain and administer building contractsPrepare competitive bids for approval by Board and submit contract renewalsBoard for approvalMaintain certificates of insurance and vendor agreements, as requiredSupervise and approve contract workManage and organize major renovation/repair projects with architects, engineers & staffSTAFF SUPERVISIONSupervise all members of the staff; janitorial, door, and garageReview preventive maintenance schedules with Chief EngineerSupervise schedules for vacations and relief staff, interview, hire replacement staffCoordinate staff supervision with Chief Engineer, liaison with unions and staff membersPerform regular weekly building inspectionsPerform annual staff written performance reviewsCONDOMINIUM ADMINISTRATIONPrepare board agenda with Board PresidentCoordinate unit owner mailings as required by Board, declaration or state lawMaintain certificates of insurance and other requirements of the propertyPrepare documents and coordinate annual meeting of unit ownersLiaison with Association attorney as requiredPrepare weekly management reports and distribute to BoardProvide Board with regular updates on projectsInform Board of general activities of the propertyPrepare weekly management reportEMERGENCY RESPONSE/SAFETY/SECURITYAvailable to respond to building emergencies 24 hours a dayMaintain emergency response system for staff and residentsMaintain or prepare emergency lists for outside agencies, i.e., Fire DepartmentMonitor fire safety and evacuation regulations established by the city or stateBUILDING OPERATIONMaintain all required city or state inspections and compliancePerform a comprehensive annual inspection of the propertyPerform regular weekly building inspections reportsPerform daily building inspections & follow up on required workSubmit monthly reports to the BoardCoordinate required work with Chief EngineerObtain regular status reports on all required work from Chief EngineerCoordinate preventative maintenance with Chief EngineerReview unit owner constructionCoordinate construction approval with Chief Engineer & Board of DirectorsObtain certificates of insuranceMonitor final sign off by Chief EngineerMaintain and review inventory of all Association tools and equipmentPROJECT MANAGEMENTMonitor all ongoing construction projectsProvide Board with regular updates on status of projectAttend construction meetingsAct as liaison between Board, architect, engineer & contractorMonitor progress payments, including waivers of lienMaintain project file, plans, contracts and change ordersInsure compliance with city codes''Work Remotely NoJob Type: Full-timeBase Pay: $90,000.00 - $105,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programExperience:Condominium Management: 3 years (Required)License/Certification:Community Association Manager (CAM) License (Preferred)Ability to Relocate:Chicago, IL 60654: Relocate before starting work (Required)Work Location: In person