Sales Gallery Coordinator

OverviewJoin to apply for the Sales Gallery Coordinator role at Hilton Grand VacationsThere's something truly outstanding about Hilton Grand Vacations. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has been vital to the success of Hilton Grand Vacations.What will you be doing?Deliver outstanding customer service by providing a warm welcome and ensuring guest happiness, encouraging a memorable and positive atmosphere.Efficiently identify and assign guests to Sales Executives and Leaders, using a strategic rotation system to improve engagement and sales opportunities.Serve as the primary point of contact, managing incoming telephone calls and providing knowledgeable responses to inquiries.Ensure meticulous logging of tour assignments in the HGV system and manual logs, coupled with detailed reporting of tour information.Maintain and interpret tour rules, consistently updating Sales Executive rotations to ensure process integrity and efficient performance.Conduct comprehensive inventory management, keeping café and refreshment areas well-stocked to facilitate an inviting environment.Supervise financial transactions, including issuing Taxi/Uber reimbursements and balancing extra premiums, ensuring fiscal responsibility and accuracy.Optimally coordinate with the transportation team to arrange seamless pick-up and drop-off services for guests and owners, improving the overall experience.Qualifications1+ year customer service experienceHigh School/GED required, Associate's Degree or College Diploma preferredAbility to multitask in a fast-paced environmentIntermediate digital literacy: Office SuiteFull flexible schedule required: mornings, nights, weekends, and holidaysBenefits and PerksGO Hilton discounted hotel rates worldwide as low as $40 per nightExcellent health care options (medical, dental, and vision)401(k) with Employer matching and Employee Stock Purchase ProgramPTO for adventure, rest, relaxation or recuperationPerks at Work Discount ProgramInternal growth opportunities and ongoing trainingEEO and AccommodationWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Employment detailsSeniority level: Entry levelEmployment type: Full-timeJob function: Design, Art/Creative, and Information TechnologyIndustries: HospitalityJ-18808-Ljbffr