Server
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Job Overview
Please read: we are a no tipping establishment. In an effort to benefit all Coucou employees, a surcharge of 20% is added to each bill. This surcharge enables all Coucou employees to earn a living wage, therefore a tip or gratuity is NOT expected.
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We are seeking a dedicated and personable Server to join our dynamic restaurant team. The ideal candidate will provide exceptional guest service in a fast-paced environment, ensuring a memorable dining experience for all patrons. Experience with food and beverage service, along with strong communication skills, is essential to succeed in this role. Candidates with a background in fine dining, hospitality, or food industry settings will find this position aligns well with their skills and career goals.
Duties
Greet guests warmly and present menus with enthusiasm
Take accurate food and beverage orders using POS systems - Toast
Upsell menu items to enhance guest experience and increase sales
Serve food and drinks efficiently while maintaining high standards of presentation and sanitation
Ensure timely delivery of orders and check on guests throughout their meal
Handle cash transactions accurately and process payments via POS or cashiering systems
Maintain cleanliness of tables, dining areas, and service stations in accordance with sanitation standards
Assist with bussing tables and resetting for new guests as needed
Address guest inquiries promptly, providing excellent customer service and guest relations
Collaborate with kitchen staff to ensure smooth food preparation and delivery
Follow all food safety protocols, including proper food handling and sanitation procedures
Qualifications
Previous experience in food service, restaurant, or hospitality industry preferred; fine dining or nightclub experience is a plus
Strong customer service skills with the ability to engage guests professionally and courteously
Excellent time management skills to handle multiple tables efficiently during busy hours
Basic math skills for cash handling and order calculations
Knowledge of food safety standards and proper sanitation procedures
Ability to upsell menu items effectively to enhance guest satisfaction and sales
Experience in food preparation, serving, bussing, or host/host roles is advantageous
Flexibility to work evenings, nights, weekends, or holidays as required by the restaurant schedule
This position offers an exciting opportunity for individuals passionate about hospitality and delivering exceptional guest experiences. We value team players who are eager to grow within the food industry while maintaining high standards of service excellence.
Job Type: Part-time
Pay: $25.00 per hour
Work Location: In person