Windchill Technical Lead

Job DescriptionMust Have Technical/Functional SkillsWindchill PLM customization and functional supportRoles & Responsibilities1. Incident resolution beyond L1:- Handles issues involves PLM workflows, CAD/ERP integrations, data management.2. Technical trouble shooting:- Diagnosis issue involving issues related to operating systems, network configuration, server configuration middleware for Windchill application.3. Root cause analysis:- Identify underline causes of incidents to prevent reoccurrence4. System administration :- activities like license management, role and access management, installation and patching.5. Functional support:- Resolves problems related to functionality, e.g. with BOM management, change management6. Functional level user support and training.7. Expert level debugging and issue fixing:- Defect fixing in PLM customizations, integrations and core module implementation8. Customization and development:- Implement new features, scripts, workflows tailored to business needs.9. Technical support to system upgrades and migrations.Generic Managerial Skills, If any1. Coordination with different stakeholders2. Reporting and communication3. Team management