Sales Coordinator

Position Overview: The role of the Sales Coordinator is to serve as a critical link between Sales, Technical Support, and customers, ensuring a seamless sales and post-sales experience. This role combines customer-facing sales support with technical product knowledge to assist in quoting, order processing, product selection, and issue resolution. The Sales Coordinator supports the Life Sciences sales team while also providing technical guidance and coordination across internal teams. The salary range for this role is $55,000 - $70,000/ year. Location: Remote, but preferred to be near Waterford, WI. Job Type: Full-time, Remote Key Job Responsibilities:Support Sales team with quotes, proposals, order support, and follow-upsMaintain and update CRM (Salesforce) and sales documentationManage pricing tools, price lists, and product configurationsCoordinate order entry, tracking, and delivery timelines with Customer ServiceAssist with inventory coordination and product availabilityPrepare reports, sales data, and pipeline updatesServe as a point of contact for customer inquiries via phone, email, and chatProvide basic to intermediate technical support and troubleshootingAssist customers in product selection and application for lab water systemsCommunicate pre-installation requirements and ensure customer readinessCoordinate with service teams for installations, maintenance, and warranty supportMaintain product knowledge across lab water systems, consumables, and accessoriesAssist in managing and updating product documentation, manuals, and training materialsSupport product launches and distribution channel readinessAssist in developing training materials for internal teams and customersSupport onboarding and product training for sales and service teamsHelp create guides, videos, and troubleshooting resourcesEnsure timely and effective communication across all stakeholdersSupport continuous improvement of internal processes and customer experience What You Bring to the Table:Associate's or Bachelor's degree in business, Science or Technical field (or equivalent experience)3 - 7+ years of experience in a Sales Support, Customer Service or Technical Support role within a technical or industrial environmentExperience working with ERP/ CRM systems, supporting customers, coordinating cross-functional teams and communication technical informationSelf-Starter, Ability to work independently and strong organizational skills What We Offer:Medical, dental, vision, life insurance, disability, accident insurance, critical illness, and hospital indemnity401k with company matchPerformance Bonus PlanPTO and paid holidaysSupportive and Inclusive work cultureCommunity Involvement, Paid volunteer time and FlextimeTuition ReimbursementBalance of a collaborative & independent work environment About Avidity Science: For over 50 years, Avidity Science has been the global leader in water purification technologies in the biomedical, life sciences and clinical research markets. We are proud to be a trusted partner to the global science community, delivering high quality, innovative products and unrivaled service. At Avidity Science, what you do matters. Our team of over 300 talented employees around the world each play a vital role in delivering on our Vision of enabling science to improve the quality of life. Avidity Science is an ATS Company, a publicly traded company. Our Company Values: Safety, Accountability, Respect, Integrity, Passion and Collaboration are the values we live every day, around the world. We are passionate about our most important asset - our people - and cultivate an environment that provides development opportunities to grow professionally. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.