Field Service Technician

Field Service TechnicianField Service TechnicianHouston, TX (On-site with up to 15% travel) About Bray InternationalBray International is a leading provider of industrial valves, actuators, and related control products, offering innovative flow control solutions worldwide. As a privately-owned business with over 30 years of engineered excellence, Bray is known for its commitment to excellence, integrity, and collaboration. Join our team to become part of a dynamic, forward-thinking organization shaping the future of flow control solutions.About the RoleAt Bray, we're looking for a Field Service Technician to join our U.S. Product Service team. In this hands-on role, you'll support our sales team, distributors, and customers by providing technical assistance, managing returns, and servicing Bray valves, actuators, and control products. You'll play a key part in sustaining long-term customer relationships and ensuring operational excellence in the field.This role is based in Houston, TX, with occasional travel (up to 15%) to customer sites across the U.S.What You'll DoProvide technical support to customers, distributors, and internal teams regarding Bray productsTroubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipmentProcess Return Material Authorizations (RMAs) and product evaluationsCollaborate with the Warranty and Application Engineering teamsUse a forklift and basic tools for repair tasksTravel to customer sites as needed for service calls (15% travel expected)What You BringHigh School diploma or equivalent (required)U.S. work authorization (required)Experience working with valves, actuators, and control systemsHands-on technical skills in a manufacturing or industrial environmentFamiliarity with MS Office (Excel, Word)Strong oral and written communication skillsAbility to work independently and as part of a teamPhysically able to lift up to 50 lbs. and climb as needed (per OSHA)Valid driver's licenseWhy Work for Us?At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.What We Offer:Competitive Pay PlansComprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:Medical, dental, vision, and life insurancePaid holidays and vacation401(k) plan with matching contributionsHealthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered ExcellenceJoin Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.Licenses & CertificationsDrivers LicenseEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.