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Low Voltage Account Manager

Topa GroupMadison, WIApril 9th, 2026
The RoleAs a Low Voltage Account Manager, you will be responsible for managing and growing a portfolio of commercial accounts, developing new business opportunities, and serving as the primary point of contact for customers throughout the sales and project lifecycle.This role blends technical knowledge, consultative sales, and customer relationship management.Key ResponsibilitiesManage and grow assigned accounts for fire alarm, access control, CCTV, intrusion, and other low-voltage systemsDevelop new business through networking, referrals, and proactive outreachMeet with customers to assess needs, review system requirements, and propose solutionsPrepare and present proposals, quotes, and service agreementsCoordinate with engineering, operations, and installation teams to ensure successful project executionMaintain strong knowledge of NFPA codes, local AHJ requirements, and industry standardsTrack opportunities, pipeline, and customer activity using CRM toolsBuild long-term customer relationships through excellent service and follow-upQualifications2+ years of experience in low voltage sales, account management, or project managementWorking knowledge of fire alarm and/or security systems (NICET certification a plus)Strong understanding of commercial construction and service environmentsExcellent communication, presentation, and negotiation skillsSelf-motivated with the ability to manage multiple accounts and prioritiesProficient with CRM software and Microsoft OfficeValid driver’s license and ability to travel locally