ONS Local Program Operations Supervisor (HSC4) DOH8351

Description Local Program Operations Supervisor (HSC4) DOH8351 This is a full-time, permanent, home-based (remote optional) Health Services Consultant 4 position. What You Will Do As the Local Program Operations Supervisor, you will lead the Local Program Operations (LPO) unit within the Office of Nutrition Services (ONS). Your role will be crucial in supporting the Washington WIC Nutrition Program by supervising a dedicated team, coordinating communication between state and local agency partners, and driving initiatives that promote nutrition education, breastfeeding support, and access to healthy foods. As a key member of the Office Leadership Team, you will contribute to the mission of improving the lifelong nutrition and health of Washington communities. Key Responsibilities: Team Leadership & Supervision: Provide leadership and direction to the LPO unit. Supervise, train, and mentor staff, manage work plans, ensure quality and timely completion of tasks, and maintain a cohesive team environment. Facilitate hiring, assign projects, and oversee caseload management activities. Program Management & Coordination: Oversee the development and implementation of policies and standards for WIC, SNAP-Ed, and FMNP programs. Manage budget allocations, coordinate communication with local agencies, and ensure compliance with federal and state regulations. Handle politically sensitive inquiries and provide strategic input on resource allocation and program operations. Consultation & Training: Offer expert consultation and training to local agencies on WIC service delivery, budgeting, compliance, and policy implementation. Support staff recruitment and orientation and provide guidance on resolving complex issues and managing change. Strategic Leadership: Participate actively in the Office Leadership Team and Local Agency Support Section, contributing to discussions and decisions that shape WIC and other nutrition programs. Provide high-quality consultation through various communication methods, using health equity, cultural, and tribal lenses. Process Improvement & Compliance: Develop and maintain quality improvement systems for state and local program operations. Identify and address operational challenges, monitor changes in business operations, and recommend appropriate responses to ensure compliance and efficiency. Collaboration & Communication: Collaborate with other DOH teams, local agencies, and stakeholders to ensure consistent implementation of nutrition programs. Coordinate with the Contracts and Procurements team on local agency contracts and amendments and provide input on funding formulas and budget management. You’re Our Ideal Candidate If: You’re experienced and knowledgeable in using program planning and management principles and methods. You’re experienced and knowledgeable in business practices related to Human Resources, Accounting, Supervision, and Information Technology, or have a background knowledge of WIC Clinic Operations. You’re able to assess complex program budget data and make assessments of funding needs. You’re able to analyze complex community assessment data to determine the need for WIC and Nutrition Services. You’re able to work collaboratively with unique and diverse community of local government and tribal partners. You’re able to manage ambiguity and contradictory information to effectively solve problems. You possess Cultural Competency: Ability to interact with diverse customers and stakeholders demonstrating cultural, ethnic, and gender sensitivity and competence. You demonstrate a capacity to serve as a consultant; employs expertise, credibility, and effective partnering to help contractors identify, evaluate, and resolve complex issues, problems and services. You’re able to effectively organize multiple assignments, simultaneously, often of a complex nature or involving completing priorities, to produce work products that are accurate and timely. You demonstrate knowledge of evidence-based and promising nutrition education practices and demonstrated commitment to stay current in the field. Location and Flexibility: We value work-life balance and offer the convenience of remote work with occasional in-person collaboration opportunities. Attending events or working In-office is rarely required and would be scheduled in advance. This is a remote/home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border. Required Qualifications (you must meet ONE of the provided options): Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile. Option 1: Six (6) or more years of experience leading or managing a health services or public health program. Option 2: Bachelor’s degree in leadership, health, health services, or public health related program and two (2) or more years leading or managing a health services or public health program Preferred Qualifications: Experience working with FNS Nutrition programs or other public health programs In-depth knowledge and experience working with federal nutrition programs such as SNAP-Ed, FMNP, or Child Nutrition Programs, including program implementation, compliance, and evaluation Experience in designing and implementing community outreach and education programs, particularly those focused on nutrition and public health. Four (4) years of experience as a supervisor, managing multidisciplinary teams in a public health or human services setting, particularly within government or non-profit sectors. Experience in developing and managing complex budgets in a public sector or grant-funded environment. Demonstrated commitment to advancing health equity, with experience in advocating for policies and practices that reduce disparities in health outcomes. Experience building and maintaining relationships with diverse partners including local agencies, tribal governments, community organizations, and state and federal partners. Experience in securing and managing grants, including writing proposals, managing budgets, and ensuring compliance with funding requirements. Benefits and Lifestyle We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health. Who We Are: The Department of Health (DOH) mission is to work with others to protect and improve the health of all people in Washington State. The Office of Nutrition Services (ONS) plays a key role by creating opportunities for people to make healthy choices for their families. We are the Washington State Department of Health (DOH) At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health. Conditions of Employment: Representation: This position does not have union representations and is not covered by a Collective Bargaining Agreement (CBA). I am prepared, with or without accommodations, to do the following: Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved by manager). Occasionally move objects and materials weighing as much as 25 pounds. Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely. Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends. Perform my job duties remotely from home and occasionally in-person at the designated DOH site location (as needed to complete essential tasks). Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business. Engage in emergency response exercises and high-priority assignments as assigned during emergency events. APPLICATION DIRECTIONS: To apply, click "Apply" and complete the application. Attach your resume, and cover letter. In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Please do not include private information such as social security number or year of birth. Make sure to document your years of experience, skills, and abilities as listed in the qualifications section of this job posting. Do attach the following: Resume Cover letter 3 or more References, include in your applicant profile DD-214 (if applicable) Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year Do not include or attach the following – these documents will not be reviewed: REMOVE personal photos – do not submit any documents containing personal photos. Transcripts (unless specifically requested in the Application Directions) Certifications or Diplomas Projects or Portfolios Letters of Recommendation Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact April Gilreath at april.gilreath@doh.wa.gov. For general DOH recruitment questions, email the Talent Acquisition Team at employment@doh.wa.gov. Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874. Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues. SUBSCRIBE to DOH Job Alerts Supplemental Information This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.