Exhibits Technician

Dolly’s Life of Many Colors Museum - Nashville, TNAbout the MuseumLocated in downtown Nashville inside Dolly Parton’s SongTeller Hotel, Dolly’s Life of Many Colors Museum celebrates the extraordinary story of Dolly Parton—her music, films, philanthropy, and the values that shaped her life.The museum offers an immersive, story-driven experience through a blend of artifacts, multimedia, and interactive exhibits. Projection, audio, lighting, and show control systems play a central role in bringing each space to life. Our technical team ensures these elements operate seamlessly so guests can remain fully engaged in the experience.Position SummaryThe Exhibits Technician role is responsible for the daily operation, monitoring, and upkeep of all exhibit systems throughout the museum. This includes audiovisual systems, projection, audio, lighting, media playback, interactive elements, and show control systems.This role focuses on maintaining, monitoring, and supporting those systems to ensure consistent performance. Through daily checks, real-time troubleshooting, and ongoing system care, the technician plays a key role in delivering a seamless, high-quality guest experience.What You’ll DoExhibit Systems Operation & TroubleshootingOperate and monitor audiovisual systems, including projection, audio, lighting, and media playbackPerform daily startup, shutdown, and opening/closing checks across exhibit areasEnsure all exhibit and show elements function as intended throughout operating hoursMonitor system performance and respond promptly to issuesDiagnose and resolve technical issues with AV systems, interactive exhibits, and control systemsEscalate complex issues and coordinate with vendors or partners as neededMaintenance & Physical UpkeepPerform routine maintenance to ensure system reliability and performanceTest and maintain touchscreens, sensors, and interactive componentsComplete minor repairs and adjustments to keep exhibits operationalMaintain cleanliness, functionality, and visual consistency of exhibit spacesHandle specialty materials and finishes with careSystem Support & MonitoringSupport the ongoing care and operation of exhibit systems following established standards and trainingMonitor system health and identify potential issues earlyAssist with basic setup and testing of equipment as neededMaintain tools, equipment, and technical spaces in an organized and safe mannerKeep clear, accurate logs of issues, repairs, and system performanceOperational AwarenessRemain attentive to the guest experience and respond quickly to issues that impact itWork discreetly in public-facing spaces to minimize disruptionCommunicate clearly with team members, partners, and leadershipIdeal CandidateComfortable troubleshooting technical systems in real timeDetail-oriented, reliable, and proactiveTakes ownership of issues and follows them through to resolutionWorks calmly and efficiently in a fast-paced, guest-facing environmentCommunicates clearly and collaborates well with othersTakes pride in maintaining a high-quality experienceQualificationsExperience supporting AV systems, multimedia environments, or technical operationsComfort working with projection, audio, or show control systemsStrong troubleshooting skills and the ability to learn systems quicklyBasic understanding of cabling, equipment handling, and safe work practicesReliable, detail-oriented, and able to work independently in a guest-facing environmentPhysically able to lift up to 40–50 lbs and remain on your feet for extended periodsAvailability to work flexible hours, including weekends and holidaysWhy Join UsWorking at Dolly’s Life of Many Colors Museum means helping bring an immersive story to life for visitors from around the world. This role is central to ensuring the museum runs smoothly and that every guest experience is seamless, engaging, and memorable.