Program Coordinator

Program Development Manager, Berkeley Drop-In Center (Full-Time) Berkeley, Alameda County __________________________________________________________________ AGENCY OVERVIEW Peer Wellness Collective, formerly known as Alameda County Network of Mental Health Clients, was created in 1988 to answer the call of people living with mental health challenges. Peer Wellness Collective was the first Peer-run organization of its kind in Alameda County, and has since been a leader and example of Peer support services. At the Peer Wellness Collective, we believe that Peers are experts by experience and that this lived experience is unique, valuable, and critical for sustainable wellness and recovery. We stand proudly by the slogan, We are who we serve. Peer Wellness Collective stays true to this motto by continuing to value lived experience just as much as academic and/or work experience. Today, all of our programs are staffed by experienced Peers, who share similar lived experiences of the participants they work with. The mission of the Peer Wellness Collective, as a BIPOC Peer-Led and operated Network, is to provide culturally responsive mental health services, specifically by and for folx historically underserved and/or inappropriately served in order to create a just, safe, and healthy community for all. PROGRAM DESCRIPTION The Berkeley Drop-in Center (BDIC) is a multi-purpose community center that provides a safe, informal place for people to engage in peer support, connect to community resources, utilize support groups, attend training/workshops, and socialize. Consumers can also receive basic drop-in services, and assistance in addressing basic life needs, i.e. obtaining food, shelter, and other essential needs. The BDIC is a safe space for folx accessing a large range of services from application support to crisis intervention. The BDIC also provides locker, mail, and payee services for folx with housing insecurity. The BDIC closely partners with another Peer Wellness Collective Program: People’s Place, housed at the same location as the Berkeley Drop-In Center. People’s Place: Peer Response & Respite Program supports individuals on the verge of, or experiencing, a mental health crisis. We offer a voluntary, non-medical alternative to traditional emergency room and inpatient care for non life threatening mental health emergencies, and guests must be able to take their own medications. People’s Place: Peer Response & Respite Program is the first 100% peer-managed and operated, evidence-based, crisis stabilization and peer respite service in the City of Berkeley. The program launched in 2022 in direct response to tragic outcomes from law enforcement acting as first responders to mental health crises. Guests are self-referred and may choose from a variety of self-directed healing modalities. Peer Response & Respite Program aims to reduce the instances of incarceration and hospitalization, through the use of trauma informed Peer Support. JOB DESCRIPTION The Program Coordinator will report directly to the Program [Development] Manager of the Berkeley Drop-in Center. This role oversees the day-to-day operations of the Berkeley Drop-In center. This person will be responsible for opening and closing the program site each day. The Program Coordinator is responsible for creating the monthly activities calendar and special events, including holidays. This position will also be responsible for supervising the Volunteer Coordinator. The Program Coordinator oversees and monitors the Volunteer Coordinator to ensure all groups and activities on the monthly calendar will have adequate Volunteer leads. The Program Coordinator will also act as the point of contact for the membership council/committee, composed of dedicated participants of the Berkeley Drop-In Center, whom provide input and leadership on center activities. PRIMARY JOB DUTIES: Supervision - Conduct bi-weekly supervision with Volunteer Coordinator to ensure volunteers are receiving adequate professional development - Act as point of contact for Member Council (when developed) - Provide mentorship and training opportunities to Volunteer Coordinator Program Coordination - Supervise daily operations and provide floor management - Must be able to deal with high stress situations, and be adaptable as situations arise - Maintain Monthly activities calendar and ensure regular executor of events - Collaborate with Communications Associate to create flyers and conduct outreach - Collaborate with partner organizations for special events - Lead a minimum of two special fundraising events per year - Open and close program site Organizational Skills - Maintaining budget for all ongoing and special programming/events - Requests supplies, as in line with the approved budget - Maintain and organize all supplies needed for both ongoing and special programming/events - Adhere to Communication and Branding guidelines REQUIRED QUALIFICATIONS: ● Personal lived experience accessing mental health services and/or mental health recovery ● 4+ years of work experience in Peer Services ● 2+ years of work experience in a leadership role in behavioral health services ● 2+ years of Volunteer management ● 2+ years in training and professional development ● Proficiency in Microsoft Office, Google Suite, Canva, Mailchimp ● Graduate of a Peer Specialist Training program (ACAPS, BestNow!, Spirit, etc.) ● Experience with reporting standards, and ability and willingness to diligently capture data points ● Excellent verbal and written communication skills, and organizational skills including time management ● Ability to work in diverse and sometimes challenging situations while modeling personal recovery and wellness ● Knowledge of Consumer Movement, Peer Support, and familiarity with Alameda County mental health system and community-services It is a plus if you have: ● Ability to speak multiple languages / Bilingual ● A graduate of BestNow! Program ● Are WRAP certified Additional Information: Job Title: Program Coordinator Program Name: Berkeley Drop-In Center Type of Position: .875 FTE, 35 hours / week (M-F, 8:30 AM - 3:30 PM) Salary: $33 / hour Benefits: ● Excellent health insurance including Kaiser Health and Vision, Delta Dental, and Landmark Chiropractic and Acupuncture coverage ● 10 paid holidays and 2 personal days ● Paid time off (PTO) ● Paid sick leave ● Life insurance ● Disability insurance ● Paid training and educational opportunities ● Access to Peer Support THE PEER WELLNESS COLLECTIVE IS AN EQUAL OPPORTUNITY EMPLOYER Job Type: Full-time Pay: $60,000.00 - $62,400.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule: Monday to Friday People with a criminal record are encouraged to apply Experience: Peer Support Specialist: 1 year (Preferred) Language: Spanish (Preferred) Work Location: In person