PMC Technician

Company DescriptionIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion-have transformed how care is delivered for millions of patients worldwide.We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.Job DescriptionPrimary Function of PositionThe primary function of the PMC Technician is to assess failure modes of semi-automated and automated test equipment, complete on-site preventive maintenance of equipment throughout ISI facilities, perform equipment calibration, and coordinate the calibration of equipment utilizing outside services.Essential Job DutiesThe PMC Technician works independently to implement Intuitive's PMC program. Essential duties and responsibilities include the following:Performs assessment and supports troubleshooting of ISI equipment not performing per equipment specifications.Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.Maintains PMC database and generates monthly PM and Calibration reports.Issues asset numbers for new or duplicate tooling & fixtures.Maintains calibration certificates and user manuals.Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and ToolingResponsible for ECO implementation in regards to fixtures and tooling (i.e. taking obsolete fixtures out of service)Performs on-site preventive maintenance & calibration activitiesDevelops and maintains spare parts inventoryDevelops and maintains replicate fixture/tooling listMaintains appropriate documentation and records of PMC activitiesPerforms any other projects or duties that may be assigned.QualificationsRequired Skills and ExperienceProficient in SAP PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording)Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and ToolingUnderstanding of Quality Control, Inspection, Metrology, PMC, and GMPComfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustainingExcellent creative problem-solving skillsGood communication and documentation skillsComfortable troubleshooting and resolving complex assembliesExperience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipmentWorking knowledge of electronics and mechanical conceptsProficient in Microsoft OfficeAble to work with outside vendors and schedule outside services and on site calibrations. i.e. SimcoRequired Education and Training* Minimum High school diploma or equivalent; minimum, 2 years related experience or training.Working ConditionsRole is full-time onsiteMust be able to work with other cross-function teams such us manufacturing operation, manufacturing engineer, quality engineer, equipment engineer and specialized roleOvertime will be required as needed per business need or per supervisor/Manager discretionLift 50 lbsMust be available to travel as needed 5-10%.Preferred Skills and ExperienceBachelor's or Associate Degree PreferredFamiliar with Lean Six Sigma conceptMaintains an excellent attendance record in compliance with established manufacturing and quality attendance guidelines.Ability to multi-taskAdditional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Mandatory NoticesU.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process).For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.