Administrative Assistant

Practice (Administrative) AssistantWe are seeking Practice (Administrative) Assistant for a large healthcare system based out of Massachusetts.This is a 13 week contract role.Job Title: Practice (Administrative) AssistantLocation: Lexington, MADuration: 13-week contractSchedule: Monday–Friday, 8:30 AM – 5:00 PMJob SummaryWe are seeking a Practice Assistant to support front office operations in a busy healthcare setting. This role involves a mix of front desk responsibilities and phone-based support, ensuring a smooth and positive experience for patients. The ideal candidate will have EPIC experience and strong communication skills, with the ability to manage both in-person and phone interactions efficiently.Key ResponsibilitiesGreet and check in/check out patients at the front deskHandle high-volume phone calls in a phone room settingSchedule, confirm, and manage patient appointmentsVerify patient demographics and insurance informationProvide excellent customer service to patients and visitorsCoordinate with clinical staff to ensure smooth patient flowMaintain accurate documentation in the EPIC systemRequired QualificationsPrior experience in a healthcare front desk, patient access, or administrative roleHands-on experience with EPIC (required)Strong communication and organizational skillsAbility to manage multiple tasks in a fast-paced environment