Operations Coordinator

About KnowtexKnowtex is building the future of voice AI for clinical care — transforming how documentation happens at the point of care so clinicians can focus on what matters most: their patients. Founded by Stanford AI scientists with deep clinical expertise, we're scaling rapidly across commercial health systems and federal healthcare, bringing our ambient documentation platform to thousands of clinicians across hundreds of specialties. We're at an inflection point where cutting-edge AI meets real clinical impact, and we're building the team to match.The RoleWe're looking for a sharp, resourceful Operations Coordinator to support our Head of Operations and keep the day-to-day engine of the business running smoothly. This is a true generalist role — built for someone who thrives on variety, takes ownership without being asked twice, and finds genuine satisfaction in bringing order to complexity.You'll touch everything from finance support and tool administration to recruiting coordination and social media. No two weeks will look the same, and that's exactly the point. This is an ideal opportunity for someone earlier in their operations career who wants real, broad exposure to how a high-growth company actually works — with a direct line to senior leadership and a clear path to grow.What You'll Do:Business OperationsOwn administration and setup of internal tools, software, and platforms; serve as the go-to resource for tool-related questions and troubleshootingDocument and maintain operational processes and SOPs, keeping the team aligned as we scaleSupport special projects and strategic initiatives led by the Head of OperationsFinance SupportAssist with invoicing, billing follow-up, and basic reconciliationTrack and maintain accurate AR/AP recordsKeep financial documentation organized and audit-readyServe as the day-to-day liaison with our CPA and CFO consultants, ensuring they have what they need to move quicklyPeople Operations & RecruitingManage day-to-day activity in our ATS — posting roles, organizing pipelines, scheduling interviews, and participating in the processConduct initial resume reviews and surface strong candidates to hiring managersSupport smooth onboarding and offboarding logistics for new and departing team membersAdministrative & CommunicationsCoordinate domestic and international travel, including flights, hotels, and full itinerariesManage scheduling and calendar coordination across the teamAssist with social media posting and scheduling across company channels, keeping content consistent, timely, and on-brandWhat We're Looking For:Located in the San Francisco Bay Area with availability for a hybrid schedule (2 days/week in-person)2–4 years of experience in an operations, administrative, or coordinator role, ideally at a startup or growing companyExperience building and managing OKR and KPI frameworksComfortable context-switching and juggling multiple workstreams without dropping the ballFamiliarity with tools like QuickBooks, an ATS (Greenhouse, Lever, Ashby, or similar), and social media scheduling platformsStrong attention to detail, especially with financial documents and candidate dataProactive and low-ego — you notice what needs to be done and you do itClear, concise written and verbal communicationDiscretion when handling sensitive information across finance, HR, and operationsBonus Points For:Experience supporting a finance team or working alongside fractional executivesBackground in HR or people operationsFamiliarity with project management tools like ClickUp, Notion, or JiraWhat You'll Get:A front-row seat to how a high-growth company operates across every functionDirect access to and mentorship from senior leadershipA clear growth path — this role has natural specialization opportunities in people ops, finance ops, or broader operations leadership as the company scalesMeaningful equity compensationUnlimited PTOPremium health, dental, and vision coverage401(k) planHybrid schedule with 2 days/week in-person in San Francisco