Concessions Manager - Aquaplex

FunctionThe City of Hampton is seeking a motivated and service-driven Concessions Manager to oversee all food, beverage, and catering operations at the Hampton, VA Aquaplex. In this role, you will be responsible for supervising sales and service functions, ensuring high-quality guest experiences, and maintaining smooth day-to-day operations.If you have a passion for hospitality, strong leadership skills, and a commitment to excellence, we invite you to bring your talents to one of Hampton’s premier recreational facilities.Minimum RequirementsBachelor’s Degree in Food Service, Hotel/Restaurant Management, Business Administration, or equivalent field.Three (3) years of full-time equivalent experience with progressively more responsibility in the management of food and beverage concession service for an aquatic center, arena, convention center, or similar environment.One (1) year of full-time equivalent experience in the supervision of food and beverage personnel or closely related experience. A combination of education and experience may be considered for this position. Food Service Management Certification, such as Serv Safe, is required or must be obtained within thirty (30) days of employment. Must successfully pass a background check before any offer of employment or promotion.Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.Additional RequirementsRequires working non-standard hours, including evenings, weekends, and holidays.The incumbent may be considered “essential personnel” during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.Click here for a complete job description.“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.”Benefits OverviewThis is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:Sentara Health Medical InsuranceOptumRx Delta Dental Insurance Anthem Blue View Vision FSA Reimbursement accountsStandard: Accident and Critical IllnessTrust Mark Universal Life Insurance Legal Resources PlanVirginia 529Mission Square: 457 / Roth IRS / Roth 457 (b) IRAEmployees begin accruing annual and sick leave immediately.Other forms of leave include:Maternity LeaveParental Bonding LeaveCare for Sick Parent LeaveBirthday Leave Personal day (available every quarter)The Eleven Paid Holidays Each Year IncludeNew Year's DayMartin Luther King, Jr. DayPresident's DayMemorial DayJuneteenth DayIndependence DayLabor DayVeterans' DayThanksgiving DayChristmas DayEmployee's birthday A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the VRS website. Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the ICMA-RC website.Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website. Direct deposit into most banks is a convenient finance feature.Savings bonds are available to the City's workforce.Employees are covered for Workers' Compensation where appropriate.01Do you have a Bachelor's degree Food Service, Hotel/Restaurant Management, or Business Administration?YesNo02Which of the options below best describes your years of experience in the management of food and beverage concession service for an aquatic center, arena, convention center or similar environment? PLEASE ENSURE YOUR APPLICATION SHOWS WERE YOU OBTAINED THIS EXPERIENCE IN ORDER TO BE CONSIDERED.No experienceLess than 1 year of experience1-2 years of experience3-4 years of experience5 or more years of experience03Do you have 1 year of experience in the supervision of food and beverage personnel? PLEASE ENSURE YOUR APPLICATION SHOWS WHERE YOU OBTAINED THIS EXPERIENCE IN ORDER TO BE CONSIDERED.No experience1-2 years of experience3-4 years of experience5 or more years of experience04Are you willing to accept a variety of shifts (daytimes, evenings, weekends and holidays)?YesNo05I understand Food Service Management Certification is required or must be obtained within 30 days of employment.I currently posses a Food Service Management Certification.I understand that if I am not currently certified, I must obtain my certification within 30 days of employment.06I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion.YesNo07I understand this position is exempt.YesNo08This Position Requires That You Possess a Valid Driver's License And Maintain a Satisfactory Driving Record Based On The City Of Hampton's Criteria. Failure To Provide Your Driver's License Number Will Prevent Us From Considering Your Application. Please Confirm Your Driver's License Number And State By Entering It Below09I understand that this position may be considered “essential personnel” during city emergency situations, or at the direction of the City Manager or designee which may include long hours and unusual schedules.YesNo Required Question