Night Auditor

Job DescriptionJob purpose of Night auditor is responsible for performing close of day procedures for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.Essential DutiesTo follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shiftTo produce accurate and timely reports and correctly handle all cash transactionsTo provide relief support to the hotel PBX operator during shiftTo follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centersTo follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shiftsBalance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenuesTransmit credit card batchesComplete and transmit daily management and accounting reports and supporting documents.Act as hotel system liaison during night hoursPerform all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messageAny and all duties assigned by managementMinimum RequirementsThe requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or GED required. College degree preferredMust have minimum of two years’ experience working in related field (hospitality preferred)Must have proficient knowledge in Microsoft OfficeExperience in high volume establishmentsTechnical proficiency (computer applications)Previous Customer service experienceIdeal candidate will have some prior hotel reception/auditor experienceMust be able to pass pre-employment testing (i.e. drug test, background check, etc)Must have full availability and be able to work days, evenings, nights, weekends, and holidaysKnowledge / Skills / AbilitiesAbility to read, write and speak English (multi-lingual a plus)Ability to understand, follow and give written and oral instructionsAbility to deal with stressful conflicts involving groups of people, individuals, and co-workersAbility to work with large groups of people, and age groupsKnowledge of leadership techniquesSolid judgment and ability to resolve conflicts effectivelyOperate effectively in stressful situationsAbility to multi-taskAbility to adapt to changing guest needsAttention to detailStrong organizational and time management disciplineUnderstanding of hospitality operating systemsStrong organizational and time management disciplineAble to provide quality customer service and possess the ability to multi-taskMust have good computer skills and able to perform cash handling procedures. Mature, with good judgment, detailed oriented, friendly and responsibleAbility to work harmoniously with fellow employees and guestsAbility to work outdoors including intense or inclement weather conditionsAbilities (