Treatment Coordinator

Job Description Who We AreDiamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience.We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.About the RoleThe Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options.This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options.If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.Core ResponsibilitiesEducate patients on the long-term benefits of orthodontic careClearly explain treatment plans in simple, confident languagePresent financial options and insurance information professionallySupport patients in making informed decisionsMaintain organized scheduling and smooth patient flowCollaborate closely with doctors and clinical staffUphold a clean, professional, patient-centered environmentWhat We ExpectProfessional appearance and presenceClear, confident communicationComfort discussing financial optionsStrong customer service or sales backgroundReliability and consistent attendanceAbility to work evenings and some SaturdaysCommitment to long-term growth (not a short-term position)Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role.Compensation & GrowthCompetitive hourly pay (starting at $19/hour based on experience)Performance-based bonus opportunitiesHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysContinuing education supportAdvancement into leadership rolesHigh performers are recognized and promoted.ScheduleThis is a full time position (Some evenings and Saturdays required)Local travel between offices may be required.Ideal CandidateYou thrive in structured environments.You communicate clearly and professionally.You are comfortable guiding people through decisions.You want stability and long-term growth.If that describes you, we encourage you to apply.Equal Employment OpportunityWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.