Rate Verification Specialist (Remote)
About The RoleLocation: Remote – Michigan residentsAs a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail-parts markups and labor-rate changes to maintain precision in our work.This role is perfect for leveraging your background in automotive, business or accounting, especially if you're looking to work from home.What You'll DoExamine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement ratesEnsure all applications meet the required standards and verify job cards according to the type of service repairIdentify qualifying repairs and compute the average markup percentages for parts and effective labor ratesCheck that labor rates remain consistent with established benchmarksAdvise clients on recommended adjustments to markups or labor ratesOrganize and coordinate work assignments while maintaining an efficient file systemFollow a dependable and regular work scheduleOffer timely and accurate solutions through inbound and outbound conversations (including use of the client's application, emails and other communications as needed) while keeping a positive and upbeat attitudeQuestions Before You Apply?Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.comChat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidaysTA will respond to after-hours questions the next business daySkills For SuccessRequired SkillsKeen attention to detail, especially with numerical and financial calculationsComputer proficiency (navigating online resources, using Microsoft Office)Excellent interpersonal skills; capable of working well both within a team and independentlyProfessional demeanor and spoken / written communication skillsAcute listening skills with attention to detailStrong organizational and time management skills; able to meet deadlinesPositive self-starter with a solid work ethicEligibility RequirementsHigh school diploma or equivalentTwo or more years of professional work history in automotive, business or accountingDemonstrated analytical, data entry and process-oriented skillsDemonstrated ability to successfully perform in a fast-paced work environmentAble to work the following hours of operation:Monday - Friday8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time / 6 a.m. - 3 p.m. Mountain time / 5 a.m. - 2 p.m. Pacific timeMust be able to stick to the schedule reliably Nice to HaveAssociate degreeBackground in dealership service administration, service management, warranty administration or parts managementRemote Work Requirements Michigan residentSecluded and distraction-free work environmentRequired internet setup:High-speed internet delivered through a wired provider (cable or fiber)Computer must be physically connected to your modem / router using an Ethernet cableWireless, 5G and satellite connections are not supportedThe Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.(direct link to video: https://mrly.info/h4b)Why Join Our Morley FamilyAt Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.Health & Wellness BenefitsMedical and prescription coverageDental and vision insurancePaid time offAssociate wellness program with rewards for annual checkupsPrograms to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending account (FSA)Life insuranceCompany-paid short- and long-term disability insuranceBenefits to Make Your Life Easier24/7 online access to doctors through Teladoc24/7 nurse help deskPatient advocacy with free 24/7 support for benefit questions and claimsGuidance for family, financial and estate planning (including wills)About MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.Thank you for your interest in Morley.NoticesMorley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7woClick here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpaClick here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy